Job Description

At Netrio, our people are at the heart of everything we do. Guided by our core values—Empathy, Partnership, Integrity, Accountability, and Innovation—we foster a culture where collaboration and trust drive real impact. We believe in listening first, delivering on our promises, and pushing the boundaries of what’s possible with technology. If you’re passionate about making a difference and want to be part of a team that grows together and leads with purpose, we invite you to explore our open opportunities and join us on our mission.

NETRIO is seeking an experienced Senior Network Engineer with deep hands-on expertise in Fortinet technologies, including FortiGate firewalls, FortiManager, FortiAnalyzer, and related security platforms. The ideal candidate will also have solid experience with Cisco and/or Palo Alto network and security products. This role requires expert-level knowledge of firewalls, routing, switching, VPN, SD-WAN, wireless networking, and advanced troubleshooting across complex hybrid environments.
This engineer will serve as a senior technical resource for customer projects, escalations, and architecture discussions, and must be confident communicating directly with executive leadership (C-level), technical staff, and business stakeholders The candidate will play a key role in designing secure, scalable network solutions and ensuring highly reliable operations for NETRIO’s clients.

Key Responsibilities
Network Architecture & Engineering

• Design, deploy, and support advanced network solutions using Fortinet security and networking platforms (FortiGate, FortiManager, FortiAnalyzer, FortiAP, FortiSwitch, etc.).
• Architect secure, resilient, and scalable network infrastructures across multi-site and hybrid environments.
• Configure and manage firewalls, SD-WAN, IPS/IDS, VPN solutions, and segmentation strategies.
• Implement and optimize routing and switching (OSPF, BGP, static routing, VLANs, Layer 2/3 architectures).
• Deploy and manage wireless networks using Fortinet, Cisco, and/or Palo Alto wireless technologies.

Advanced Support & Escalations

• Serve as Tier 3 escalation point for complex network issues across customer environments.
• Troubleshoot end-to-end connectivity, performance, security, and routing problems.
• Perform packet captures, flow analysis, and deep-dive diagnostics across multi-vendor platforms.

Security & Compliance

• Ensure networks follow security best practices, including segmentation, hardening, and secure remote access.
• Configure and maintain security profiles (web filtering, application control, AV, IPS/IDS, SSL inspection).
• Assist with compliance initiatives (PCI, HIPAA, SOC, etc.) as they relate to secure networking design.

Customer Engagement & Communication

• Lead technical discussions with C-suite executives, directors, IT managers, and business leaders.
• Present architecture recommendations, roadmaps, and project deliverables in a clear and professional manner.
• Provide written documentation, network diagrams, post-migration reports, and runbooks.

Required Qualifications

• 7+ years of experience in network engineering roles.
• Deep expertise in Fortinet platforms (FortiGate, FortiManager, FortiAnalyzer).
• Strong proficiency in networking: routing, switching, VLANs, VPN, SD-WAN, wireless, and network security.
• Experience with Cisco and/or Palo Alto firewalls, routers, switches, and wireless solutions.
• Extensive hands-on experience with network troubleshooting, performance tuning, and packet-level analysis.
• Strong written and verbal communication skills, with the ability to effectively communicate with C-suite executives.
• Ability to work in a fast-paced MSP environment supporting multiple customers and technologies.

Preferred Qualifications

• Fortinet NSE certifications (NSE 4, NSE 5, NSE 6, or NSE 7).
• Cisco certifications (CCNP Security, CCNP Enterprise, etc.).
• Palo Alto certifications (PCNSA, PCNSE).
• Experience with Fortinet SD-WAN architectures and zero-touch provisioning.
• Understanding of cloud networking (Azure, AWS) and integrations with firewalls.
• Experience in an MSP or consulting environment.