This is a remote position.

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  Respond to and resolve escalated incidents related to network and infrastructure performance.
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  Monitor and maintain the health, stability, and performance of global network environments.
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  Conduct routine diagnostics and health checks to proactively identify and resolve potential issues.
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  Perform controlled infrastructure changes (e.g., firewall rules, switch configurations, BGP updates) following change management processes.
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  Ensure consistent network performance through route validation, traffic shaping, and congestion management.
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  Maintain and enhance monitoring and logging systems to ensure full visibility of network components.
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  Collaborate with external partners (e.g., peering/transit providers) to troubleshoot routing issues and optimize bandwidth usage.
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  Participate in an on-call rotation to support critical incidents outside business hours.
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  Support and mentor NOC team members on complex troubleshooting scenarios.
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  Document incidents, changes, and operational procedures in line with governance standards.

Requirements

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  Proven experience working in a live network environment (e.g., ISP, hosting, fintech, or enterprise environments).
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  Strong hands-on experience with routing, switching, and firewall troubleshooting in a 24/7 operational setting.
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  Solid understanding of network protocols including BGP and OSPF.
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  Experience with VPN technologies (IPSec, SSL) and network security fundamentals.
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  Familiarity with Linux systems (e.g., routing, iptables, tunneling).
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  Knowledge of network monitoring tools (e.g., LibreNMS, Zabbix, or similar).
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  Experience with change control and operational governance processes.
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  Strong analytical, troubleshooting, and problem-solving skills.
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  Good communication skills with the ability to work collaboratively in a team environment.

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  Experience with Juniper Networks and Arista switching platforms.
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  Familiarity with Windows Server and Linux distributions such as CentOS.
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  Exposure to service provider-level networking and upstream peer management.

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  JNCIA / JNCIS
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  CCNA / CCNP
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  Linux+ or equivalent certifications

Benefits

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  Full Philippine Statutory Benefits
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  13th Month Pay
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  De Minimis Allowance
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  Night Shift Differential Pay
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  Paid Time Off (PTO)
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  Health Insurance
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  Life Insurance (maximum of PHP 3M coverage)
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  Company-Provided Equipment