Job Description

ibex. is looking for a Senior Network Engineer who has experience with WAN protocols (BGP, EIGRP, OSPF), LAN/WLAN (DNS, IP Addressing, QoS, Spanning Tree, Multicast), Cisco Catalyst switches, Cisco ISR/ASR routers and can provide Tier-1/2/3 support in order to diagnose and resolve escalated issues.

Responsibilities

• Troubleshoot & Provide Tier-1/2/3 support in order to diagnose and resolve escalated issues that may cause Service Degradation or Interruption in the Connectivity of Data Center, DR, Regional Hubs, and All branches.
• Look after network infrastructure and handle new tasks independently
• Perform network maintenance and system upgrades
• Monitor performance and ensure system availability and reliability
• Monitor resource utilization, trending, and capacity planning
• Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure
• Select and implement security rules, policies, and procedures in conjunction with the company’s security team
• Liaise with internal/external teams for problem resolution
• Handling network queries received from operations (end user)
• Maintain network tools and application like Orion, TACACS, Configuration Backups
• Join bridges, look after trouble tickets, respond to network queries
• Coordinate with carrier
• Configure and install various network devices and services (e.g., routers, switches, firewalls, VPNs etc.)

Qualifications

• Masters or Bachelors degree in computer science or engineering
• 4 to 5 years with WAN protocols (BGP, EIGRP, OSPF,), LAN/WLAN (DNS, IP Addressing, QoS, Spanning Tree, Multicast), Cisco Catalyst switches, Cisco ISR/ASR routers
• Knowledge of NG-Firewalls (Multi-vendor, Cisco ASA, Palo Alto, Fortigate), Security products/practices – ACLs, Firewalls, VPN, etc.
• Knowledge of wireless access controllers and access points.
• Project experience implementing core infrastructure, networking and cloud-based services for business teams or consumers
• Experienced in SDN/SD-WAN and Public Cloud, Security products/practices – ACLs, Firewalls, VPN, etc.
• Routing, Switching, VPNs troubleshooting expertise. Understanding of WAN and internet multi-homing architecture.
• Experienced in Security Audits, network patching/upgrades, and network security compliance policies.
• ITIL and Enterprise Change Management
• Project experience implementing core infrastructure, networking, and cloud-based services for business teams or consumers
• Operational excellence with knowledge of ITIL practices
• Strong NG-Firewalls Experience (Multi-vendor, Cisco ASA, Palo Alto, Fortigate)
• Cisco IOS, Cisco ASA/ Palo Alto (Firewall), Fortinet Wireless, Solar Winds and/or other Network Management utilities
• Team Management