Job Description

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Regular or Temporary:

Regular

Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

The Senior Network Automation and Tool Integration Engineer designs and delivers secure, end-to-end automation across enterprise network, observability, IT service management, and DevOps platforms. This role connects existing workflows in Python and Ansible automation with GitLab Duo, Ansible Automation Platform, Cisco SD-WAN controllers, Catalyst Center, Splunk Cloud, OpenText NNMi, ServiceNow, and ThousandEyes.

The engineer develops reusable Python services, REST API integrations, Ansible workflows, and GitLab CI/CD pipelines that convert manual processes and standalone scripts into scalable, governed automation services. Responsibilities include automated provisioning, configuration validation, incident enrichment, compliance checks, event correlation, change execution, post-change validation, and closed-loop remediation.

The ideal candidate has strong Python, API, Ansible, GitLab CI/CD, and enterprise integration experience, combined with practical knowledge of LAN, WAN, WLAN, SD-WAN, telemetry, and network operations. The candidate should also be able to containerize Python APIs and lightweight front-end applications and deploy them to an enterprise container platform or UI for simple user experience.

This role collaborates with network engineering, operations, platform, cybersecurity, and ITSM teams to establish reusable integration patterns, improve operational efficiency, strengthen automation governance, and deliver observable, auditable, production-ready solutions.

For this opportunity: Truist will not sponsor an applicant for work visa status or employment authorization, nor will we offer any immigration-related support for this position (including, but not limited to H-1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN-1 or TN-2, E-3, O-1, or future sponsorship for U.S. lawful permanent residence status.)

*** Role is NOT remote ***

*** In office expectations are 5 days per week. ***

ESSENTIAL DUTIES AND RESPONSIBILITIES

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

• Designs, builds, and implements enterprise infrastructure technology platforms and systems across cloud, network, database, storage, platform, computing, or middleware domains.
• Applies automation, monitoring, and optimization techniques to ensure high availability and performance of infrastructure.
• Manages infrastructure engineering projects and processes aligned with organizational policies and regulatory requirements.
• Collaborates with cross-functional teams and stakeholders to integrate new technologies and continuously improve infrastructure standards and processes.
• Troubleshoots and resolves complex technical issues impacting infrastructure performance and reliability.
• Supports compliance with technology strategies, standards, and governance to mitigate risks and ensure regulatory adherence.
• Reviews and guides infrastructure designs, configurations, and procedures to support operational consistency and knowledge sharing.
• Provides technical guidance and direction to lower-level technical professionals.
• Develops technical solutions with deep analysis of infrastructure systems and leads infrastructure processes.

Qualifications

Required Qualifications

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor’s degree in Computer Science, Engineering, Information Systems, or related field.
• Minimum of 5 years of professional experience in infrastructure engineering.
• Strong knowledge of enterprise infrastructure technologies including cloud, network, database, storage, platform, computing, and middleware.

Preferred Qualifications

• Strong knowledge and experience in software development and technical designs and implementation.
• Proven experience managing IT infrastructure projects.
• Proficiency in GitLab CI/CD pipeline authoring, including multi-stage pipelines, runners, environments, and security scanning integration.
• Working knowledge of Ansible , SON, YAML and Ansible Automation Platform, including playbook authoring, inventory management, and AAP workflow templates.
• Experience with OPA (Open Policy Agent) and policy-as-code patterns in pipeline enforcement contexts.
• Infrastructure-as-code competency in Terraform or equivalent, with demonstrated deployment experience in Azure and/or AWS environments, Hosted appsv.
• Python/Flask and/or scripting proficiency sufficient to build integration glue, automate workflows, and produce production-grade tooling in short iteration cycles.
• Experience working in a regulated financial services, healthcare, or government environment where compliance constraints directly shape technical architecture decisions.
• Operates with high ownership and can make meaningful progress without fully defined requirements.
• Communicates technical complexity in plain language and can effectively engage both executive and technical audiences.
• Comfortable operating in environments that include legacy technologies, ongoing modernization efforts, and emerging capabilities.
• Expertise and Skills in Areas Mentioned Below:
• APIs - REST, Webhooks
• ITSM - ServiceNow APIs
• Observability - Splunk, ThousandEyes, SNMP traps
• Networking - Catalyst Center APIs, vManage APIs, Meraki
• Integration - Event-driven architecture

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.

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