Job Description

Are you a creative storyteller who thrives on bringing ideas to life through compelling visual experiences? MEM Insurance is seeking a Sr. Multimedia Specialist to join our Marketing team and play a key role in shaping how we connect with customers, prospects, and stakeholders.

In this role, you will lead the creation of impactful multimedia marketing assets across digital, video, print, and emerging media channels. You will combine creative vision with hands-on execution, helping drive MEM's visual marketing strategy while managing projects from concept through completion. As a trusted creative partner, you will collaborate across the organization to develop engaging content that strengthens our brand, supports business objectives, and delivers meaningful audience experiences. This posting is designed following candidate-focused job posting best practices that emphasize career impact, growth opportunities, and the overall employee experience.

Essential Duties and Responsibilities

Creative Leadership and Brand Storytelling

• Lead the development of visually compelling marketing assets that strengthen MEM's brand and create meaningful audience engagement.
• Drive the evolution of MEM's visual marketing direction through innovative storytelling, creative design, and multimedia experiences.
• Provide creative guidance and recommendations that balance innovation, audience needs, and business goals.
• Research and evaluate emerging multimedia trends, technologies, and formats to enhance marketing effectiveness and engagement.
• Produce high-quality multimedia content across digital, video, print, and other marketing channels.

Project Leadership and Stakeholder Collaboration

• Independently manage multimedia projects from concept through final delivery, ensuring alignment with objectives, timelines, budgets, and quality standards.
• Partner with Marketing and cross-functional teams to define project goals, clarify requirements, and develop effective creative solutions.
• Serve as a consultative resource to stakeholders by translating business needs into compelling visual communications.
• Manage relationships with external creative vendors and partners to ensure project success and brand consistency.

Quality Assurance and Continuous Improvement

• Review and approve marketing assets for brand consistency, accessibility, accuracy, and overall quality before publication or distribution.
• Apply performance insights, audience feedback, and project results to improve future marketing initiatives and creative execution.
• Maintain organization, version control, and distribution of marketing assets across appropriate platforms and systems.
• Support continuous improvement efforts by identifying opportunities to enhance creative processes, workflows, and outcomes.

Qualifications

Education

• Bachelor's degree in Graphic Arts, Emerging Media, Marketing, Creative Arts, or a related field required.

Certifications and Portfolio

• Professional multimedia portfolio required.

Licensing

• Valid driver's license required.

Experience

• 7+ years of progressive experience in multimedia, creative production, visual marketing, or a related field.
• Experience independently managing complex creative projects from planning through delivery.
• 4+ years of experience supporting B2B and/or B2C marketing initiatives.
• 5+ years of experience working with multimedia, marketing, and creative production tools and platforms.

Company Culture and Values

At MEM Insurance, we are committed to our vision, mission, and values. We foster a culture of collaboration, integrity, and innovation. Our team is passionate about delivering exceptional service to our customers while supporting each other’s growth and success. We believe in accountability, continuous learning, and creating an environment where employees feel valued and empowered.

Connection and Belonging

MEM Insurance is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We believe that varied perspectives drive innovation and strengthen our ability to serve our customers and communities.

Total Rewards Overview

• Health Plans: Medical, Dental, and Vision

Includes fertility benefits, fully paid preventative care, and adult orthodontia.

• Employer-Paid Life and Disability Benefits:

Life Insurance (3x base salary), AD&D, Short and Long-term Disability.

• Wellness and Recognition Program: Employer-paid incentives for employees and spouses.
• Flexible Spending Account and Dependent Care options
• Health Savings Account: Generous employer contribution.
• Time Away from Work:

Generous PTO, 11 Holidays + 4 Early Releases, 16 Hours Volunteer Time Off, 20 Days Paid Parental Leave, Marriage, Bereavement, and Jury Duty leave.

• Employee Assistance Programs
• 401k Retirement Plan: Employer match and profit sharing.
• Adoption Assistance and Tuition Assistance

Notice Regarding Use of Artificial Intelligence

MEM may use artificial intelligence (AI) tools to more efficiently facilitate and assist in decisions involving recruitment, hiring, promotion, renewal of employment, selection for training or apprenticeship, discharge, discipline, tenure, or the terms, privileges, or conditions of employment. Any such use of AI tools will comply with all applicable laws.