PeopleSharp

Senior MSP Engineer / Project Technical Lead

PeopleSharp  •  $85k - $105k/yr  •  Pittsburgh, PA (Hybrid)  •  2 months ago
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Job Description

Do you want to work for an established, growing MSP with a strong reputation and a team that works well together?

Midnight Blue Technologies has been delivering full-service IT, cybersecurity, and VoIP solutions to small and mid-sized businesses for over 20 years. Our success is built on doing things the right way, solid engineering, clear communication, and a team-first culture focused on a Fanatical Customer Experience Delivered by Passionate Humans.

We are looking for a Senior MSP Engineer/Project Technical Lead to lead complex client projects, help shape technical standards, and serve as a senior escalation resource when needed.

This is a senior, hands-on role for someone who enjoys owning technical outcomes, leading projects end-to-end, and contributing at a high level without being stuck in a day-to-day ticket queue.

What You’ll Do

Project Leadership & Delivery

  • ­Lead complex MSP projects from design through completion
  • Own technical standards, decisions, and execution
  • Identify risks early and keep projects moving forward

Sales Engineering & SOWs

  • ­Partner with Sales and CSMs during solution design and pre-sales discussions
  • ­Create clear, accurate Statements of Work (scope, deliverables, timelines)
  • ­Validate feasibility, cost, and risk before work is sold

Security & Risk

  • ­Ensure security best practices are followed across all project work
  • ­Identify, mitigate, and escalate security risks before they impact clients

Escalation Support & Mentoring

  • ­Serve as a senior escalation resource for complex or high impact issue-s
  • Help unblock stalled work and guide resolution (not routine ticket ownership)
  • Coach and mentor engineers through hands-on- guidance, troubleshooting, and feedback
  • Promote ownership, accountability, and strong technical standards

Technology Evaluation

  • ­Evaluate and test new tools, platforms, and solutions
  • Document findings and recommend adoption or rejection
  • Balance innovation with stability and risk management

Continuous Learning

  • ­Maintain relevant certifications and stay current with emerging technology
  • Apply new skills to improve delivery, security, and internal processes

What We’re Looking For

  • ­Senior level MSP or IT engineering experienc-e
  • Strong background in Microsoft environments, infrastructure, cloud, and security
  • Strong experience supporting and designing solutions in Microsoft 365 environments (Exchange Online, Azure AD / Entra ID, SharePoint, Teams)
  • Proven experience leading projects end-to-end
  • Comfortable working with clients, sales, and internal teams
  • Clear communicator with strong ownership and follow through

Compensation & Benefits

  • Salary range: $85,000 – $105,000, based on experience
  • PTO, health benefits, and certification support
  • Hybrid / remote flexibility depending on role fit

Why Midnight Blue

  • ­Real technical ownership, not just tickets
  • Leadership that values outcomes, not noise
  • Opportunity to influence standards, tools, and delivery
  • A team focused on doing things the right way

Next Steps:

Quick apply with your resume here

Or

Get a head start on our application and aptitude testing process here: https://www.ondemandassessment.com/link/index/JB1GJOL0MUW-u=1110981

PeopleSharp

About PeopleSharp

PeopleSharp was founded in 2021 by Dave Cava after selling an MSP that went from a bootstrapped founding to over $10M in revenue in 11 years. Along the way Dave came to recognize that best-in-class MSPs build their teams differently. They focus on brainpower, work ethic, and culture fit over experience or pedigree. The systematize their recruiting process and get the owners and managers out of the early stages of it. They have strong onboarding processes and mentoring systems, and they fill a lot of high level roles through internal promotion of qualified people. These realizations transformed Dave's MSP and became the foundational ideas for PeopleSharp.

Today we work with many MSPs and channel companies. We learn their business and their culture, and then apply the principles above as we work through a very well-defined recruiting process we call 'layered filtering'. Before we consider what candidates know or what they have done, we ask "Will this person make a great employee, and do they have a lot of potential to go further and help this company go further?"

Recruiters don't have the best reputation, and much of that is deserved. We do a lot of things differently than your typical headhunter. We aren't particularly looking for transactional relationships. We see ourselves more as your outsourced internal recruiting department. We don't define success as making placements, we define it by whether we are helping companies get healthier and scale. If we think you might be hiring for the wrong position or compounded a team problem, we'll tell you. If we have concerns about a candidate we pass through, we'll tell you. The only time we'll ever shop a candidate is if one approaches us independently and we are trying to help them. Contracted clients pay far below market recruiting rates and are able to spread payments over time and avoid large placement fees. If you hire us, we work for YOU, and we are truly on your side. Your success is our success.

Industry
HR & Recruiting
Company Size
1-10 employees
Headquarters
Unknown
Year Founded
2021
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