GoTo

Senior ML Engineer (Data Platform)

GoTo  •  Republic of India (Onsite)  •  8 days ago
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Job Description

Where you’ll work:

Bangalore, KA, IN

Engineering at GoTo

We’re trailblazers in remote work technology—building powerful, flexible solutions that empower everyone to live their best life, both at work and beyond. With us, you’ll have the opportunity to chart new paths and help redefine how the world works. For us, AI isn’t just a buzzword; it’s a tool we use to deliver real, practical value to our customers and teams. We focus on solving meaningful problems, not just adding features for the sake of using AI. Here, growth takes many forms: you can expand your skills, take on new challenges, lead initiatives, and explore creative ideas. Join a GoTo product team and play a key role in transforming the workplace for millions of users worldwide—your work will truly make a difference.

Where you’ll work: Remote / Bangalore

Engineering at GoTo

We’re trailblazers in remote work technology—building powerful, flexible solutions that empower everyone to live their best life, both at work and beyond. With us, you’ll have the opportunity to chart new paths and help redefine how the world works. For us, AI isn’t just a buzzword; it’s a tool we use to deliver real, practical value to our customers and teams. We focus on solving meaningful problems, not just adding features for the sake of using AI. Here, growth takes many forms: you can expand your skills, take on new challenges, lead initiatives, and explore creative ideas. Join a GoTo product team and play a key role in transforming the workplace for millions of users worldwide—your work will truly make a difference.

Your Day to Day

As a Senior ML Engineer (Data Platform)- you would be:

  • Design, build, and optimize scalable batch and near real-time data pipelines using PySpark, SQL, Airflow, and Databricks/AWS

  • Develop and maintain data models for structured and semi-structured datasets

  • Work with Delta Lake / Lakehouse architectures for large-scale data processing

  • Ensure data quality, observability, and reliability across pipelines

  • Participate in architecture discussions on scalability, performance, and cost optimization

  • Design and build end-to-end ML systems in production (not just models) for SaaS use cases like churn, recommendations, and anomaly detection

  • Own the ML lifecycle - Feature engineering pipelines, Model training and evaluation, Batch / real-time inference, Monitoring and retraining

  • Build and maintain MLOps pipelines, including model versioning, deployment, monitoring, and rollback

  • Integrate ML models into data platforms and downstream applications with reliability and observability

  • Partner with Product, Marketing, Sales, and Platform teams to translate business problems into scalable ML solutions

  • Mentor engineers and contribute to data and ML engineering best practices

What We’re Looking For

As a Senior ML Engineer (Data Platform), your background will look like

  • 5+ years of experience in data engineering or backend engineering, with ownership of production data systems

  • Strong hands-on experience in PySpark and SQL for distributed data processing

  • Experience with Databricks and/or AWS data stack (EMR, EKS, S3, etc.)

  • Deep understanding of ETL/ELT design, data modeling, and performance optimization

  • Hands-on experience building and deploying ML systems in production (e.g., churn, recommendations, anomaly detection — not just POCs)

  • Experience across the ML lifecycle: Feature engineering pipelines, Model training and evaluation, Batch / real-time inference, Monitoring and retraining

  • Practical exposure to MLOps practices, including model versioning, deployment pipelines, and performance monitoring

  • Strong debugging and problem-solving skills in production environments.

  • The position requires a combination of GenAI/LLM knowledge along with solid expertise in data engineering and traditional ML systems.

  • Exposure limited to LLM frameworks, prototypes, or experimentation without production-grade system experience may not meet the scope of this role.

Nice-to-have

  • Experience building feature pipelines or feature stores

  • Exposure to streaming systems (Kafka, Spark Streaming, Kinesis)

  • Experience with CI/CD pipelines for data and ML workflows

  • Familiarity with data governance frameworks (e.g., Unity Catalog)

  • Exposure to AI/LLM-based systems (RAG, etc.) as an extension (not primary focus)

What We Offer

At GoTo, we believe in supporting our employees with a comprehensive range of benefits designed to fit your life—at work and beyond. Here are just some of the benefits and perks you can expect when you join our team:

  • Comprehensive health benefits, life and disability insurance, and fertility and family-forming support program

  • Generous paid time off, paid holidays, volunteer time off, and quarterly self-care days and no meeting days

  • Tuition and reading reimbursement programs to support your continuous learning and professional growth

  • Thrive Global Wellness Program, confidential Employee Assistance Program (EAP), as well as One to One Wellness Coaching

  • Employee programs—including Employee Resource Groups (ERGs), GoTo Gives, and our charitable matching program—to amplify your connection and impact

  • GoTo performance bonus program to celebrate your impact and contributions

  • Monthly remote work stipend to support your home office expenses.

At GoTo, you’ll find the flexibility, resources, and support you need to thrive—at work, at home, and everywhere in between. You’ll work towards a shared goal with an open-minded, cohesive team that’s greater than the sum of its parts. We’re committed to creating an inclusive space for everyone, because we know unique perspectives make us a stronger company and community. Join us and be part of a company that invests in your future, where together we’ll Be Real, Think Big, Move Fast, Keep Growing, and stay Customer Obsessed Learn more.

What We Offer

At GoTo, we care about helping our people succeed at work and feel supported in life. Our employee benefits and programs are designed to support your well-being, growth, and sense of belonging. Here's what you can expect as part of our team:

· Comprehensive health benefits

· Generous paid time off, including paid holidays, volunteer days, quarterly self-care days, and company-designated no-meeting days

· Tuition reimbursement and access to instructor-led and on-demand learning and development programs

· The Thrive Global Wellness Program, a confidential Employee Assistance Program (EAP), a wellness app and one-on-one wellness coaching

· Employee-led communities and programs, including Employee Resource Groups (ERGs), GoTo Gives, and charitable matching

We work hard to create an environment where everyone feels welcome, respected, and able to contribute. Building a culture of belonging isn't just something we talk about - it's part of how we work every day.

Specific benefits and offerings may vary by country in line with local regulations and market practices.

At GoTo, you’ll find the flexibility, resources, and support you need to thrive—at work, at home, and everywhere in between. You’ll work towards a shared goal with an open-minded, cohesive team that’s greater than the sum of its parts. We’re committed to creating an inclusive space for everyone, because we know unique perspectives make us a stronger company and community. Join us and be part of a company that invests in your future, where together we’ll Be Real, Think Big, Move Fast, Keep Growing, and stay Customer Obsessed. Learn more.

GoTo

About GoTo

As the leader in cloud communications and IT, GoTo addresses real-world challenges with practical innovations and a customer-first mindset. Our secure, reliable, and AI-enabled solutions are simple to adopt for small and midsize businesses and scalable to enterprises worldwide.

Customers around the world rely on our products—GoTo Connect, LogMeIn Rescue, LogMeIn Resolve, GoTo Webinar, Grasshopper, and more—for consistent high performance and unbeatable uptime on any device.

Industry
IT & Software
Company Size
1,001-5,000 employees
Headquarters
Boston, Massachusetts
Year Founded
Unknown
Website
goto.com
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