Job Description

Senior Mental Health Recovery Officer

Work Type: Agile - Working from home, as well as in the community

Contract Type: Part-time (28 Hours) - Permanent

Salary: £21,165.60

Make a difference when it matters most

At Rethink Mental Illness, we believe everyone deserves the chance to live a fulfilling life. Right now, we’re looking for a compassionate, resilient, and driven individual to join our team as a Senior Mental Health Recovery Officer. We provide Psychosocial Support (not formal counselling)

You’ll play a vital role in supporting people affected by suicide — whether they are experiencing suicidal thoughts, recovering from attempts, or have been bereaved by suicide.

This is more than a job — it’s an opportunity to be part of something meaningful.

About the services

You’ll be working across two important services:

• Survivor of Suicide (SOS) – providing emotional and practical support to adults experiencing suicidal thoughts, previous attempts, or bereavement, whether historical or current.
• Bereaved by Suicide Service (ICB) – supporting individuals who have recently lost a loved one to suicide, including through the inquest process

Both services are person-centred, non-judgemental, and led by the needs of the individual, offering emotional support, advocacy, and practical guidance.

What you’ll be doing

As a Senior Mental Health Recovery Officer, you’ll:

• Manage your own caseload, providing tailored 1:1 support
• Support individuals to explore experiences around suicide, distress, and recovery
• Deliver both emotional and practical support, including safety planning
• Provide outreach support in community settings
• Facilitate or co-facilitate bereavement support groups
• Work collaboratively with professionals, partners, and experts by experience
• Maintain accurate case records and update systems daily
• Recognise when to refer to other services and work within safe boundaries
• Actively engage in supervision, reflective practice, and continuous learning
• Working within a supportive Team Structure

You’ll be working with people facing complex and often high-risk situations, so your ability to remain compassionate, calm, and self-aware is essential.

What we’re looking for

We’re looking for someone who:

✔ Has experience supporting people affected by mental illness, suicide, bereavement, or related areas

✔ Holds a relevant qualification (e.g. counselling, social work)

✔ Can manage a complex caseload and work independently

✔ Is confident delivering both 1:1 and group-based support

✔ Has strong IT skills and can maintain accurate records

✔ Is resilient and able to work in emotionally demanding environments

✔ Communicates effectively and works well in partnership with others

✔ Is flexible and able to provide support up to 7pm when needed

✔Can communicate well within a team, and works well with external services

You’ll also bring a strong commitment to person-centred care and recovery-focused approaches.

We would also like to hear from you if you have:

• Lived experience of mental illness or bereavement by suicide
• Knowledge of trauma-informed approaches
• Experience delivering training or awareness sessions

Why join Rethink?

• Be part of a supportive, passionate team
• Make a real difference to people’s lives every day
• Access ongoing training and development
• Receive regular supervision and support
• Work in a flexible, community-based role

Important information

• This role requires an Enhanced DBS (Adults Barred List) check
• Travel across the local area is required

Ready to apply?

If you’re passionate about supporting others through some of life’s most challenging moments, we’d love to hear from you.

Apply today and help us create hope, understanding, and change.

Why join Rethink Mental Illness?

We believe people do their best work when they feel supported, valued and able to be themselves. You'll benefit from:

• An inclusive culture, with colleague-led staff networks for Disability & Neurodiversity, Race & Ethnicity, LGBTQIA+, Gender Equality and Menopause.
• Flexible working and 25 days' annual leave (plus bank holidays and your birthday off), with the option to buy or sell leave.
• Wellbeing support including our Wellbeing Hub, Employee Assistance Programme, Wellbeing Champions and Unmind.
• Learning and development opportunities to help you grow your career.
• Financial and family benefits including a contributory pension, enhanced family leave and travel schemes.
• Recognition and rewards including discounts, cashback offers and a Blue Light Card.
• Referral bonus where you can earn up to £300 for introducing someone to our team.

Our commitment to inclusion

We're proud to be a Disability Confident Employer and a signatory to the Business in the Community Race at Work Charter. We're also committed to becoming a truly anti-racist employer, campaigning organisation and service provider supported by a multi-year equity, diversity and inclusion programme of work. For more information please view https://www.rethink.org/media/hdtjjy5b/revised-edi-plan-rethink.pdf

We actively encourage applications from people of all backgrounds and experiences and want everyone to have the opportunity to demonstrate their skills and experience. If you need reasonable adjustments during recruitment or when in your role, please let us know and we will work with you to understand what support you need.