Join People Driven Credit Union as a Full Time Senior Member Service Representative where your commitment to exemplary service will truly shine! Immerse yourself in a vibrant, member-centric culture that values empathetic problem-solving and forward-thinking ideas. You'll engage directly with our members, offering friendly support and solutions that make a real difference.
This onsite position will report to our branch in Warren, MI and float to our Romeo branch as needed. The pay for this position starts at $22.37 per hour, with offers going up based on relevant experience. As a team member you'll be able to enjoy benefits such as employer paid Medical, Dental, and Vision for you, with a low cost share to add family members. PDCU also offers a generous 401(k) program, Life Insurance, Flexible Spending Account, Paid Time Off, and Employee Discounts. Take the next step in your career and be a part of a passionate team dedicated to enhancing member experiences!
As a Full Time Senior Member Service Representative at People Driven Credit Union, you will be the friendly face that greets our valued members, setting the tone for exceptional service. Your role will encompass a variety of responsibilities, including handling teller transactions with precision and efficiency, as well as opening and closing accounts to meet our members' needs. You will have the opportunity to make meaningful connections by identifying and referring products and loan options that align with their financial goals. Your expertise will not only help members navigate their banking experience but also empower them to make informed decisions regarding their finances, all while fostering a welcoming environment where they feel valued and respected.
To excel as a Senior Member Service Representative, a combination of interpersonal and technical skills is essential. A minimum of one year of previous banking experience is required, providing you with the foundational knowledge of financial services. Strong communication skills are vital, as you will be interacting with a diverse member base, addressing their inquiries, and providing tailored solutions. Attention to detail is crucial when handling teller transactions and managing account openings and closings. Proficiency with banking software and tools is necessary to ensure efficiency and accuracy in all transactions.
Knowledge and skills required for the position are:
If you think this job aligns with your requirements, then submitting an application is simple. Good luck!
*Must be able to pass Background and Drug screening.
People Driven Credit Union is a member-owned, full-service financial institution helping members and their families with money management since 1928. PDCU was founded in 1928 as Detroit Federal Employees Credit union to serve as a primary field of membership of federal employees in the Detroit area and their families. In 2003 our charter expanded to include any government or public school district employee in Wayne, Oakland, and Macomb counties, plus members of their families. In 2005, we changed our name to Peoples Trust Credit Union, and our membership eligibility was expanded to include people who live, work, or worship in most of Wayne, Oakland and Macomb counties. In 2014, we merged with Community-Driven Credit Union, which had a service history to Ford Motor Company Employees. We changed our name to People Driven Credit Union as part of this merger. At that time, we expanded our membership to include people who live, work, or worship in Genesee, Lapeer, Livingston, Macomb, Oakland, St. Clair, Washtenaw, and Wayne counties.
We now serve over 25,000 members, all valued owners of the credit union. As a non-profit, cooperatively based organization, we can offer an appealing array of low-cost financial services. Our members share earnings utilizing attractive savings and loan rates and low service fees.
