Job Description

This role is responsible for delivering complex Medical Information (MI) activities and for providing functional and therapeutic area/brand expertise to support the development of Medical Information documents. It also involves developing high‑quality responses to escalated medical enquiries received from Novartis country affiliates worldwide across the Novartis product portfolio.

Major accountabilities:

• Provide timely and quality responses to medical enquiries escalated from Novartis country affiliates for products

• Write MI deliverables such as Global Guidance Documents (GGDs), MI Q&As to ensure they meet quality requirements – scientifically balanced and evidence-based, adhere to topic, using appropriate language and correct grammar, and regulatory/safety/legal aspects are considered

• Provide input into MI processes and standards to ensure optimal efficiency and productivity

Essential Requirements:

• Healthcare professional degree or degree in a healthcare-related field. Advanced degree (PhD, PharmD, MD) in life science/healthcare

• Minimum 2 years’ experience in a Medical Information/Communications role specifically in the Pharmaceutical Industry (or a related Medical Affairs role with significant MI responsibility in the Pharmaceutical Industry)

• Experience with delivering MI services at Global and local level

• Product and disease area knowledge in Novartis therapeutic areas

• Strong knowledge of good practices in medical information writing, and experience with mentoring others

• Strong clients focus and cross-functional skills and proven experience in collaboration with other departments/groups

Skills Desired

Clinical Research, Clinical Trials, Detail-Oriented, Medical Writing, Safety