Job Description

Title:

Senior Medical Billing Clerk [RP-N]

Job Type:

Regular

Company:

Roswell Park Comprehensive Cancer Center

Department:

Patient Accounts

Time Type:

Full time

Weekly Hours:

37.5

FTE:

0.9375

Shift:

First Shift (United States of America)About the Role:
The Senior Medical Billing Clerk plays an important role in helping ensure accurate and timely reimbursement for patient care. In this role, you'll use your knowledge of medical billing and claims processes to investigate complex account issues, resolve billing discrepancies, and support the overall success of the revenue cycle team.

We're looking for someone who enjoys problem-solving, has strong attention to detail, and takes pride in delivering high-quality work that supports both patients and the organization.

The starting annual salary for this position is $42,641 and this will include an additional geographic differential of $2.05/hr. This will also include a full comprehensive benefits package.

What You'll Do:
As a Billing Specialist, you will:
Prepare and review claims for insurance carriers to ensure accurate billing and coding
Investigate and resolve complex billing issues, account discrepancies, and claim concerns
Analyze open accounts and make corrections or adjustments as needed
Communicate with internal teams to verify diagnoses, procedures, and coding information
Submit adjustment requests to insurance carriers and government payers when appropriate
Monitor billing reports and identify system errors or workflow issues
Help minimize billing delays by proactively addressing problems and recommending solutions
Support department operations through special projects, reporting, and backlog management
Train and mentor new billing team members on billing and follow-up procedures
Maintain accurate documentation and assist with departmental reporting requirements

What You'll Bring:
We're looking for a detail-oriented professional who can balance analytical thinking with excellent customer service and teamwork skills.

Ideal candidates will have:
Experience in medical billing, revenue cycle, or healthcare reimbursement
Knowledge of insurance claims processing, coding, and billing practices
Strong problem-solving and account analysis skills
The ability to identify trends, errors, and opportunities for process improvement
Experience working with multiple priorities in a fast-paced environment
Strong communication and collaboration skills
A commitment to accuracy, compliance, and quality service
The ability to train and support team members effectively

Why You'll Love Working Here:
At Roswell Park, every role contributes to our mission of improving the lives of patients and families affected by cancer.

You'll enjoy:
Meaningful work that supports patient care behind the scenes
A collaborative team environment where your expertise is valued
Opportunities to learn, grow, and develop professionally
A culture focused on quality, innovation, and continuous improvement
The chance to make a real impact within one of the nation's leading cancer centers

Make an Impact:
If you're passionate about healthcare operations, enjoy solving complex billing challenges, and want to be part of a mission-driven organization, we'd love to hear from you. Join Roswell Park and help ensure patients receive the support they need throughout their care journey.

Qualifications:

Required Education and Experience

High School diploma or High School Equivalency diploma and the equivalent of two (2) years of full-time experience in medical billing and follow-up procedures or a related field.

NOTE:
Degrees must be conferred by an accredited school, college, or university, or by an institution recognized by Roswell Park Comprehensive Cancer Center and/or Health Research IncorporatedPreferred Qualifications

Equal Employment Opportunity Statement

Roswell Park Cancer Institute Corporation (RPCIC) and Health Research Inc. (HRI) Roswell Park Division believe that all persons are entitled to equal employment opportunities, and we do not discriminate against our employees, applicants or job seekers because of their race, color, religion, sex, sexual orientation, gender identity or expression, national origin, creed, age, disability, pregnancy-related condition, military or veteran status, marital or familial status, domestic violence victim status, citizenship status, genetic information, individual’s relationship or association with a member of a protected category or any other protected group status as defined by law.

Reasonable Accommodation Request

RPCIC and HRI are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please email HR-BenefitsandLeaves@roswellpark.org and let us know the nature of your request and your contact information.

Our Core Values

RPCIC and HRI are committed to providing an environment where patients, families, employees and community are treated with courtesy and respect. We support an inclusive environment that nurtures the talents, skills and abilities of each individual to embody and reflect our core values: Innovation, Integrity, Teamwork, Commitment, Compassion and Respect.

Historical Compensation Information Statement

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor’s Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov