Job Description

• Challenge yourself to drive the Financial Services Cobrand marketing strategy for Qantas Loyalty
• Opportunity to lead a high performing team of marketing professionals
• 14-month fixed term opportunity based at our Mascot Corporate Campus

Qantas has always been dedicated to going above and beyond for their customers – both in the air, and on the ground. At Qantas Loyalty, we’re a huge part of that commitment. By taking the time to recognise and reward our members, we build stronger relationships with the people who matter most.

As the Senior Manager Marketing Financial Services, reporting to the Head of Marketing Financial Services, you will lead a highly skilled professional marketing team of 5 people, providing marketing leadership to support key commercial objectives and revenue targets for the Financial Services Cobrand Partners Portfolio and the broader Loyalty business.

You will be accountable for developing and facilitating components of the Financial Services marketing strategy, seeking to drive the acquisition, portfolio and member engagement for our Financial Services partners. You will develop and maintain influential relationships with stakeholders and partners, build & develop innovative marketing plans, provide sign off ensuring campaigns and collateral reflect a high standard of marketing that are engaging and innovative. You will work closely with internal colleagues including Commercial, Finance, Product, Legal and our new Marketing Centre of Excellence Banking to deliver effective outcomes for our Financial Services portfolio.

What you’ll bring to the role:

• 10 years + experience leading a team within the Financial Services industry, with thorough knowledge of Financial Services marketing across a broad range of products.
• Recent credit card experience required.
• External partner relationship management and extensive experience in dealing with senior management in marketing and business roles including understanding of business strategies and applying them to marketing.
• Exceptional stakeholder management and negotiation skills, with an adaptable communication style.
• Proven people leadership, development and workforce planning skills.
• Strong understanding of how to extract insights from macro & micro business data & campaign performance to optimise future activity strategies.
• Marketing leadership and expertise and with a deep understanding of the Commercial, Financial and Strategic objectives of the business.
• Develop business and marketing plans for assigned product/brands, including offer strategies, sales plans and briefing of campaign activity strategies.
• Ability to critically review and provide marketing input into commercial contracts.
• An entrepreneurial mindset and a desire to disrupt and deliver at speed.
• Ability to adapt to the changing needs and priorities of the business.
• Experience dealing with Legal and understanding and applying legal principles and constraints.
• Proven ability for budgetary compliance and profit volume.
• Ability to collaborate with various business functions on the design, distribution and product specifications/changes as needed.
• Share learnings and best practice with other marketing counterparts to build knowledge amongst the wider marketing teams.

Why Qantas?

You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully. There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.

The Qantas employee benefits program offers amazing benefits that extend well beyond travel:

• We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
• We have flexible leave options: Make use of leave and flexible working opportunities including the option to purchase additional paid leave for eligible employees.
• We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.
• We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.

Be a part of something special and play your part in the Qantas story – apply today!

We’ve worked hard to create a culture that will challenge and excite you - and give you the support you need to really go places. Here everyone’s treated with the respect they deserve. And everyone has the potential to make the most of their skills.

Applications close: 6th August 2026