Job Description

WE TAKE YOU ABOVE BEYOND

Take your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands.

Support the execution of Marina Bay Sands’ Loyalty Program by coordinating marketing initiatives, campaigns, communications, and events. Working closely with senior stakeholders and partners, this role ensures loyalty initiatives are delivered seamlessly, on time, and to premium brand standards—driving member engagement, acquisition, and retention.

Job Responsibilities

• Coordinate program related changes to drive acquisition and retention, promote upward loyalty, incentivize reward earning and redemption.
• Coordinate and liaise collateral and media briefs, production and distribution with creative and media team
• Coordinate on scheduling and deployment of members communications
• Coordinate and implement campaigns, offer redemptions, benefits updates, and loyalty program refreshes under Marina Bay Sands Loyalty Programs.
• Liaise with internal stakeholders and external agencies to ensure all requirements, logistics, procedures, and documentation are executed accurately and within timelines.
• Communicate with customers professionally, handle enquiries effectively, and consolidate feedback from events and promotions for supervisor review.
• Support the development of marketing collaterals, as well as the preparation of reports and analysis for campaigns, offers, events, and promotions.
• Assist in the planning and execution of loyalty program–related events and promotional activities.
• Other projects and tasks as required by management.

Job Requirements

Education & Certification

• Bachelor's degree holder related to Marketing or Business.

Experience

• Experience in Loyalty Program Marketing and/or operations in casino will be a bonus.
• Candidates with relevant and substantial experience may be assessed for a more Assistant Manager position.

Other Prerequisites

• Bilingual in both English and Chinese, with excellent reading, writing, and speaking skills required for translating and creating Both English & Chinese marketing content.
• Must be detail-oriented with strong inter-personal skills
• Must be a team player, and able to work in a fast-paced environment
• Outgoing, positive personality will be a bonus
• Excellent numeric skills, good knowledge in MS Word and Excel is preferred

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.