American Express Travel Related Services Company, Inc. seeks Senior Managers, Digital Product Management to gather business requirements and data, and design and develop products consistent with specifications.
Analyze technology stack and platform services, understand and meet key metrics, create service and API requirements, and execute product roadmap. Improve the overall customer experience of card members, leveraging innovative technology solutions that reflect internal and external needs. Help define and prioritize the future of the technology stack, educating key stakeholders on product positioning, key benefits, and target customers.
Position requires a Master’s degree in Computer Science, Engineering, Information Systems, Business Administration, or a related field, and 1 year of experience leading large-scale product development projects through all phases of the systems development lifecycle. Experience must include 1 year of experience with each of the following: Product design and development; business systems analysis, including requirements analysis and definition; root cause analysis, developing business process flows, and designing, building, and testing application code; presenting complex technical solutions to both technical and non-technical audiences; leading and influencing development partners in a cross-functional environment; Agile rapid application development; data analysis using SQL and experience with Data Visualization and Analysis, ETL skills and tools, Graphql, Java, JIRA, Hive, and User Acceptance Testing (UAT). Telecommuting is available from anywhere in the U.S.
Job Location: New York, NY
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day.
These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more.
For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together.
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