Job Description

Founded in the Queensland outback in 1920, Qantas has grown to be Australia’s largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group’s main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — operating regional, domestic, and international services.

• Fantastic opportunity to align technology strategy with business goals, while mentoring high-performing teams to deliver impactful outcomes.
• Lead the strategic design and delivery of a technology roadmap across a product portfolio
• Permanent role based at our Mascot Campus.

At Qantas, we represent Australia to the world. Our diverse country is known for its unique spirit, mateship, and a can-do attitude. Together we’re strong and resilient, and we work hard to make sure we’re always at our best.

The Senior Manager, Technology is a strategic leadership role responsible for shaping and executing the technology roadmap across a portfolio of products and their underlying systems. This position leads Technical Product Owners and their squads, ensuring alignment with long-term goals and the broader technology strategy. The role involves close collaboration with senior stakeholders across the Qantas Group—including Executive Managers, Heads of, Product Owners, and technical teams—to define, assess, and prioritise product strategies and delivery plans. A key focus is ensuring products are secure, resilient, and meet service levels by design.

Commercial accountability is central to the role, including managing total cost of ownership, budgets, and resource planning to meet OKRs. The Senior Manager Technology also plays a critical role in mentoring and coaching others, fostering a collaborative, inclusive, and innovative team culture. With a customer-centric mindset, this leader drives continuous improvement and high performance across cross-functional teams. Success in this role requires the ability to influence at senior levels, navigate complex environments, and adapt quickly in a fast-paced, evolving landscape.

You’ll have:

• Over 10 years of technology leadership experience in large-scale enterprise environments, with a significant portion spent leading Identity & Access Management and/or End User Computing functions at scale.
• Lead the strategic design and delivery of the technology roadmaps across the Identity and Workplace Technology product portfolio
• Strong commercial and supplier/partner management expertise.
• Deep financial acumen with a focus on business fundamentals and commercial outcomes.
• Skilled in negotiation and conflict resolution in complex settings.
• Extensive experience in IT service management and operational governance, with a track record of delivering reliable, secure, and scalable identity and endpoint services in complex enterprise environments.
• Broad familiarity with enterprise Identity and Access Management and Modern Workplace platforms — such as Active Directory, Entra ID, Microsoft Intune, Microsoft 365, Saviynt, and CyberArk.
• Demonstrated strength in strategic problem-solving, people leadership, and Agile coaching.

Why Qantas?  

If you’re successful in your application, you’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully. 

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.  

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.  

• We love to travel: Enjoy discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.  
• We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave and additional purchased leave options.   
• We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging for everything from motor vehicles to electronic devices.  
• We’ll support your wellbeing: Whether its learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.  

Qantas is an equal opportunity employer, so by coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. 

Be a part of something special and play your part in the Qantas story – get in touch today. 

Advertising closes on 19th April