Job Description

The Senior Manager, Strategy & Growth will help shape and advance Manulife Singapore’s bancassurance growth agenda by identifying, assessing and progressing strategic opportunities across key bank partnerships. You will build the Horizon 2 and Horizon 3 opportunity pipeline, drawing on product, market, customer and commercial insights to identify new sources of growth. Working across multiple functions, you will translate opportunities into clear strategic recommendations and investment-ready business cases. This role offers the opportunity to influence partnership strategies, support executive decision-making and help mobilise initiatives that contribute to the future growth of the bancassurance business.

Key Responsibilities

1. Growth and Opportunity Development

• Build and manage the Horizon 2 and 3 bancassurance growth pipeline.
• Identify opportunities across customer segments, channels, products, journeys and partnership capabilities.
• Develop opportunity concepts and progress them from initial hypothesis through strategic assessment and investment consideration.

1. Market, Customer and Competitive Intelligence

• Conduct market, customer, product and competitor analysis to identify emerging opportunities and threats.
• Monitor relevant industry, technology and regulatory developments.
• Translate external intelligence into clear implications for Manulife’s bancassurance strategy.

1. Strategic Assessments and Business Cases

• Develop strategic options, opportunity assessments and investment-ready business cases.
• Quantify commercial potential, customer value, strategic fit, feasibility, dependencies and key risks.
• Work with Finance, Actuarial, Product, Distribution and Analytics teams to validate assumptions and expected outcomes.

1. Strategy Development and Executive Support

• Support the Director in developing partnership strategies, segment priorities and strategic roadmaps.
• Prepare concise, evidence-based recommendations and materials for senior Manulife and bank-partner stakeholders.
• Support strategic planning, workshops and decision-making forums.

1. Strategy Mobilisation and Progress Tracking

• Translate approved strategic priorities into clearly defined initiatives, accountabilities and outcomes.
• Partner with Transformation and business teams to support effective mobilisation.
• Track the progression of growth opportunities and ensure that key assumptions, decisions and expected benefits remain visible.

Required Qualifications

• Experience in strategy consulting, corporate strategy, business development, commercial strategy or strategic partnerships, preferably within banking, insurance, wealth management or broader financial services.
• Demonstrated experience conducting market analysis, evaluating growth opportunities and developing business or investment cases.
• Strong analytical, problem-solving and financial-modelling capability.
• Ability to convert complex information into clear insights, recommendations and executive-level materials.
• Proven ability to work across multiple functions and influence stakeholders without direct authority.
• Bachelor’s degree required; an MBA or other relevant postgraduate qualification is advantageous

Preferred Experience

• Experience in bancassurance, banking, insurance or wealth management.
• Understanding of Singapore’s financial-services and distribution landscape.
• Previous experience in a strategy-consulting engagement team, corporate-strategy function or internal consulting role at senior associate or equivalent level is advantageous.

When You Join Our Team

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see. [Job Posting Template | PDF]

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Working Arrangement

Hybrid