Job Description

BE THE DIFFERENCE

At AIA we don’t simply believe in being ‘the best’. We believe in better – because there’s no limit to how far ‘better’ can take us. Everything we do is driven by our purpose to make a difference by helping people embrace Healthier, Longer, Better Lives. And every one of our people has an important role to play. If you want to make a difference by helping shape a healthier, better-protected Australia, read on.

The Opportunity

This is a highly visible strategic leadership role within AIA Financial Services (AIAFS), partnering closely with the Head of AIAFS Enablement and the AIAFS Leadership Team to shape, execute and monitor the business strategy and performance agenda.

You will play a key role in translating strategic priorities into practical business plans, measurable outcomes and delivery initiatives that drive sustainable growth, customer value and commercial performance.

The role offers the opportunity to:

• Influence the strategic direction and long-term success of AIA Financial Services.
• Partner with senior leaders across Finance, Risk, Technology, People & Culture, Data & Analytics, Marketing and other enterprise functions.
• Lead strategic planning, business performance monitoring and governance activities across AIAFS.
• Provide data-driven insights and recommendations that support executive decision-making.
• Drive cross-functional strategic initiatives and business improvement programs from concept through to implementation.
• Shape performance reporting, business planning and governance frameworks that improve accountability and business outcomes.
• Support the delivery of enhanced customer, adviser and employee experiences through continuous improvement and strategic execution.
• Contribute to a high-performing, commercially focused and values-led organisation operating within a regulated financial services environment.

To do this successfully you will

• Support the development, execution and ongoing refinement of the AIAFS strategy and business plan.
• Coordinate annual strategic planning and business planning processes aligned to broader AIA Australia priorities.
• Translate strategic objectives into actionable initiatives, delivery plans, milestones and performance measures.
• Monitor financial and non-financial performance against plans, budgets, forecasts and strategic objectives.
• Partner with Finance and business leaders to identify performance trends, risks, opportunities and required actions.
• Develop insightful management reporting, dashboards and performance frameworks that provide clear visibility of business outcomes.
• Coordinate and oversee the AIAFS strategic initiatives roadmap, including dependencies, risks, governance and benefits realisation.
• Support the development of business cases, options analysis and implementation plans for strategic initiatives.
• Facilitate collaboration across multiple stakeholders to drive alignment, accountability and successful delivery outcomes.
• Prepare high-quality reports, presentations, briefing papers and recommendations for senior leadership forums.
• Coordinate governance processes, management meetings, action tracking and decision documentation.
• Provide commercial analysis and strategic insights to support informed decision-making.
• Support communication and change initiatives that reinforce strategic priorities and business performance objectives.
• Promote continuous improvement by identifying opportunities to enhance processes, controls, reporting and operational effectiveness.
• Build strong partnerships across the business to ensure successful delivery of strategic and commercial outcomes.

Successful Applicants Will Demonstrate

• Significant experience in strategy, business performance, commercial management, business planning, transformation or a related discipline.
• Experience within financial services, life insurance, wealth management, financial advice or a related industry will be highly regarded.
• Proven ability to translate business strategy into practical plans, measurable outcomes and successful delivery initiatives.
• Strong commercial acumen with a deep understanding of the drivers of business performance.
• Experience in financial planning, budgeting, forecasting and performance management within complex organisations.
• Advanced analytical and problem-solving skills, with the ability to derive insights from complex business and financial information.
• Demonstrated success coordinating and delivering cross-functional strategic or business improvement initiatives.
• Exceptional stakeholder management and influencing skills, including the ability to achieve outcomes without direct authority.
• Experience preparing high-quality executive-level reports, presentations, business cases and management recommendations.
• Strong governance, reporting and performance management capability.
• Sound understanding of risk management, compliance and governance requirements within a regulated environment.
• Relevant tertiary qualifications in Business, Commerce, Finance, Economics, Strategy or a related discipline.
• A collaborative, outcome-focused and values-driven approach, coupled with resilience, adaptability and a continuous improvement mindset.

Why choose AIA:

At AIA, we’ve made a promise to help people live healthier, longer, better lives. And it starts with our own people.

• Access our training and development to build on your current skills
• Career development through internal mobility opportunities
• Work for a business helping millions of Australians and make a difference to someone’s life everyday
• Access additional leave days a year to recharge and refresh yourself
• Enjoy wonderful Health and Wellbeing initiatives that support you
• Work with supportive and inclusive managers

At AIA Australia, we’re proud to help guide, support and protect the wellbeing of over 3.5 million Australians. As part of the AIA Group - the largest independent publicly listed pan-Asian life insurance group – it is our ambition to engage one billion people to live Healthier, Longer, Better Lives by 2030. Lots of companies like to say they’re different. What makes us truly different at AIA, is the difference we make in people’s lives. We are proud that this difference has been recognised in the 2024 ANZIIF awards by being named Life Insurance Company of the Year.

AIA is different. Are you?

If you want to be part of an organisation that helps people live better every single day, apply via the link.