Job Description
Enercare Inc. is one of Canada’s largest home and commercial services companies servicing over one million customers across Ontario, Manitoba, Saskatchewan, Alberta, British Columbia, Quebec and New Brunswick. Enercare is the Experts at Home, operating under several brands including Enercare, HydroSolution, and Pioneer Plumbing & Heating.
A proudly Canadian-owned company, we are the Experts at what we do and deeply care about our customers. We value a diverse, collaborative culture, and take pride in our commitment to health and safety, and knowing our work serves and supports our communities every day. No matter your role, we invest in making sure you have opportunities to grow, learn, and become the Expert you want to be.
If you are ready to become one of our Experts, we would love to hear from you.
Role: Senior Manager - Strategic Initiatives
Status: Full-Time, Regular
Reports to: Director - Strategic Initiatives and Transformation
Location: Markham, ON
Compensation: $122,963 - $169,689
Please note that the compensation range listed includes base salary and potential incentive pay. Incentives such as bonuses are not guaranteed and depend on individual performance and company results. Actual compensation within the range will be determined based on skills, experience, and qualifications.
The Senior Manager, Strategic Initiatives will serve as the product owner of the enterprise project management tool, oversee portfolio reporting and benefit realization, and manage the intake pipeline of new projects to ensure compliance across projects, programs, and portfolios. The successful candidate will be a strategic leader, enabling transparency for executives, accountability for project teams, and value delivery across the organization.
Key Responsibilities
• Office of the CIO Orchestration
◦ Plan and coordinate events, meetings, and workshops to facilitate communication and collaboration within the IT Leaders and across the organization.
◦ Build trusted relationships with finance, HR, engineering, product, business operations, customer service and vendor teams.
• Portfolio Reporting & Benefit Realization
◦ Develop and maintain enterprise portfolio dashboards that provide real-time visibility into IT performance metrics and project statuses.
◦ Build presentations that summarize information for executive-level consumption.
◦ Partner with finance to oversee and manage the budget for the IT department and PMO, ensuring cost-effectiveness and efficiency in all operations.
◦ Manage a team of analysts who assist with gathering and consolidating data
• Product Ownership – Enterprise Project Management Tool
◦ Own and configure the enterprise project management tool, ensuring the outputs meet executive reporting needs, the project teams use the tool effectively and system configuration permits ad-hoc reporting
◦ Scale and drive adoption of the tool across new teams within Enercare to create a single source of truth for projects.
◦ Partner with change management to implement new functionality in project teams, generating rapid adoption
• Intake Pipeline Management
◦ Oversee the intake process for new projects and programs. Work with the business to understand the project ask
◦ Create portfolio summaries for each executive outlining their project statuses, roadmaps and backlogs.
◦ Work with Delivery Leads and Value Stream Owners to create portfolio level roadmaps that are aligned to prioritization and resource capacity.
• Compliance & Governance
◦ Partner with project teams to ensure consistent use of templates, policies, and project governance so executives have a similar experience from all project teams
◦ Conduct audits and reviews with project teams to ensure accountability and transparency.
Skills and Qualifications
• Bachelor’s degree in Business, IT, or related field; MBA or PMP certification preferred.
• 8–10 years of experience in project portfolio management, strategic delivery, or EPMO leadership.
• Finance skills: Experience with organizing, analyzing and validating financial data using Excel spreadsheets to extract meaningful insights and inform strategic decisions
• Organizational Skills: Exceptional ability to manage multiple tasks, projects, and priorities simultaneously while maintaining attention to detail.
• Facilitation: Strong facilitation skills with the ability to lead meetings, workshops, and discussions effectively.
• PowerPoint: Advanced proficiency in creating professional and impactful PowerPoint presentations.
• Event Organization: Demonstrated experience in planning and coordinating events, meetings, and workshops.
• Communication: Excellent written and verbal communication skills, with the ability to convey complex information clearly and concisely.
• Interpersonal Skills: Strong interpersonal skills with the ability to build and maintain effective working relationships with diverse stakeholders.
• Problem-Solving: Ability to identify issues, propose solutions, and implement changes effectively.
• Experience in Agile, Waterfall, and hybrid delivery methodologies.
Enercare is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, national origin, religion, sex, age, sexual orientation, gender identity, citizenship, marital status, disability, pregnancy, military status, protected veteran status or other characteristics protected by applicable law. Enercare’s recruitment process includes accommodation for applicants with disabilities in accordance with applicable provincial accessibility laws and regulations. All accommodations will take into account the applicant’s accessibility needs due to disability and are available upon request.
Our company leverages artificial intelligence (AI) tools as part of the candidate screening process to help review applications efficiently and fairly. These tools may assist in evaluating qualifications against job requirements. All decisions regarding hiring are ultimately made by our recruitment team. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
