Job Description

Responsibilities & Key Deliverables

1. Monitor and control Quality systems and processes

Compliance and effective control to documented processes and effectiveness

-Analysing non-conformities and deviations

-Initiating corrective preventive actions

1. Product and process audits To all the products produced in the plant

Quality level to meet the target value and customer expectations

Benchmarking

-competitor’s products

-referring to quality survey

-dealer visits

1. Process auditsTo all the products produced in the plant

-Designing specification

Monitor and control

Quality level of supplier components

Defect free parts during testing or early mileage

-supplier audits

-senior level discussion with top 10suppliers

1. Enhance customers’ satisfaction

• Continuous reduction -R/1000
• Customer satisfaction

-service resolution of field concerns

-analysis

Other req:

Knowledge of automobiles and its various systems,

Knowledge of important manufacturing processes,

Body, paint operation and assembly

Skills

Analytical skill,

Interpersonal skill,

Leadership,

Decision making,

Negotiation skill,

Team and people management

Experience

15-20 years in large four wheeler automobile company Should have handled best in class products and systems

Industry Preferred

Qualifications

BE (Mech/ Auto/ Production)

General Requirements

Our commitment to Diversity, Equity, and Inclusion

At Mahindra and Mahindra Limited, we believe that diversity drives innovation, and inclusion is at the heart of everything we do. We are committed to cultivating a workplace where every individual feels valued, respected, and empowered to thrive.

We are proud to be an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to age, caste, race, religion, color, ethnic origin, gender identity, nationality, physical or mental disability, medical condition, sexual orientation, educational background, marital or domestic partnership status, pregnancy or childbirth, veteran status, citizenship status, ancestry, financial status, or any other personal characteristic protected by applicable law.

We actively encourage candidates from all backgrounds to apply and bring their unique perspectives to our teams. We are committed to ensuring an accessible and inclusive experience for all applicants.

Together, we rise by embracing differences and building a future that reflects the communities we serve.