Job Description

SUMMARY

The Senior Manager, Strategic Sourcing is accountable for the development and delivery of strategic sourcing plans for assigned categories. Specific responsibilities include, but are not limited to, category planning, strategy development and delivery, leading opportunities assessments and supplier contract development, implementation and life cycle management of major supplier agreements. At this level, categories managed are typically of medium to high complexity, value and/or risk.

This role will work in collaboration with all key BGIS departments to ensure full support of all activities and play a key role in our INTEGRATED approach to operating buildings.

Opportunities for Development:

At BGIS we are committed to the development of our people – offering them opportunities to learn and grow into various roles. Success in the role offers Team Members the opportunity to explore various roles – some include:

• Account Operational Leadership
• Facility Management Office roles to support accounts
• Project Management roles to lead and execute projects

KEY DUTIES & RESPONSIBILITIES

Safety Ownership and Regulatory Compliance

• Comply with all internal and external requirements including but not limited to environmental, health and safety, fire protection and mandated by BGIS Health Safety and Environment Teams and enforced by law. 

Leadership & Recognition

• Accountable for employee-oriented activities including but not limited to employee engagement, development and performance management, hiring and retention, compensation recommendations
• Employee Satisfaction Scores and employee recognition (development and implementation of action plans to improve ESAT scores)
• Day to day support and team oversight/management

Strategic Category Management Planning & Delivery

• Engage stakeholders to understand business requirements
• Develop, recommend and implement category plans
• Ensure that major procurement initiatives are completed in accordance with corporate sourcing policies and procedures, and that the resulting contractual agreements are compliant with BGIS Customer Master Service Agreement flow through requirements. Liaise with Risk Management, Legal Counsel, and Finance as needed.

Sourcing Strategy

• Plan and execute procurement initiatives to achieve BGIS’s strategic sourcing goals and objectives while mitigating risk to BGIS and its clients
• Lead the review and measurement of the effectiveness of the strategy
• Operate as the “project manager” to ensure initiatives are completed on schedule.
• Identify opportunities to standardize service delivery scopes of work across BGIS customer groups and implement new standards, including service level models, within cross client service agreements.
• Ensure that the financial terms of major supplier agreements are optimized by leveraging the buying power of the BGIS group of companies and parent organizations.
• Negotiate volume discount and rebate structures within major agreements, wherever possible. Negotiations must be in accordance with the IO Procurement Manual and the IO Procurement Policy
• Escalate and resolve implementation issues as required.

Opportunities Assessment & Implementation

• Perform sourcing opportunity assessment analyses to help prioritize the initiatives that will best support the corporate sourcing strategy and Customer Business Group objectives
• Achieve improvements in operational efficiencies and cost savings as a result
• Identify the required subject matter expertise and resources to effectively execute priority procurement initiatives. Then team with applicable BGIS Customer Business Groups, Lines of Business, and Central Support team members to execute each initiative. Identify and source 3rd party subject matter expertise and / or resources as needed.

Competitive Bids

• Manage end-to-end competitive bid process for assigned categories
• Team with Central Support Functions (i.e. Finance, Technical Services, and Shared Services) to demonstrate the cost benefit / return on investment of major services agreements
• Negotiate with suppliers to secure optimum cost and maximum value. Negotiations must be in accordance with the IO Procurement Manual and the IO Procurement Policy

Supplier Contractual Agreements

• Leads the negotiation, development, implementation, amendments and monitoring of supplier contractual agreements. Negotiations must be in accordance with the IO Procurement Manual and the IO Procurement Policy

Strategic Sourcing Best Practices & Industry Trends

• Maintain in-depth and current category knowledge as well as knowledge of strategic sourcing best practices, public procurement best practices and industry trends
• Provide category and strategic sourcing subject matter expertise

Vendor Qualification & Set Up Process

• Review and approve vendor set up and vendor information changes

Decision Making Capacity

• Develop procurement approaches that yield highest client and BGIS value; ability to develop and format compelling business cases; approaches and process impact BGIS cost of procurement, team effectiveness and client satisfaction
• Negotiate and interpret contracts on behalf of BGIS and clients impacting: BGIS financial risk, adherence to Client contractual obligations, term of agreement and exit provisions, client service satisfaction, cost to client; with support available make decisions with respect to best approach toward contracts
• Ensure maintenance of proper documentation and supporting process to meet BGIS, Client and business process needs

Support

• Develop and maintain standard templates for strategic sourcing documentations including but not limited to contract agreements, scopes of work, service level agreements, and letters of agreements
• Special projects as assigned

KNOWLEDGE & SKILLS

• Community College Diploma with 5-10 years of relevant experience
• Knowledge of strategicsourcing requirements and practices. Maintains current knowledge
• Has outsourcing knowledge
• Leadership skills and ability to influence multiple stakeholders and engage their support and consensus
• Implementation and management skills
• Exceptional conflict management / resolution skills
• Advanced written and verbal communication skills – executive report writing
• Ability to manage multiple projects simultaneously
• Ability to develop and execute supplier contract agreements
• Ability to become engaged in issues outside of direct experience, quickly and effectively grasp key process elements and lead discussion with other stakeholders to determine root cause issues and make added-value policy and process recommendations and changes
• Team facilitation, management, and leadership experience and demonstrated ability to lead teams
• Highly advanced analytical and problem-solving skills
• Advanced competency in MS Office applications
• Advanced influence, persuasion and negotiation skills
• High degree of business ethics and accountability
• High degree of client service orientation
• Possesses a team spirit and strong collaboration
• Exceptional interpersonal skills
• Tenacity to overcome challenges to deliver on commitments
• French proficiency, is considered an asset

Licenses and/or Professional Accreditation

• Supply Chain Management Professional Designation preferred

This is a regular, full-time position with a salary range of $96,322 - $120,402 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.

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