A Senior Manager of Sales Operations is a strategic role in the global Commercial Excellence team, responsible for optimizing and streamlining the sales process to improve efficiency and drive revenue growth for the MSD Sales channel. This role requires a strong understanding of sales processes, data analysis, and the ability to collaborate with various teams and functions to achieve overall sales success across multiple layers of the organization.
Key Responsibilities:
Identify areas for improvement in sales workflows, implement standardized processes, and ensure efficiency and productivity.
Identify, implement, analyze and improve key Sales metrics to drive business performance and help in decision-making (global, regional, business segments level, etc). Develop and drive Sales Effectiveness programs adjusted to business segments needs and countries.
Manage and optimize CRM systems, ensuring data integrity and effective utilization by the sales team with focus on continuous improvement of CRM functionality and ease of use by the teams.
Leadership of the Customer Master Data team (based in India). This includes planning and implementation of various continuous data management updates, improvements, as well as special projects, such as payment terms harmonization across the MSD division. Close collaboration with other functions is required, especially Finance and IT.
In this role, support of key strategic Sales initiatives will be required. Example include Sales operating models analysis and optimization suggestions, Sales organization streamlining, etc., collaboration with senior Sales / Business leaders to drive growth programs. Support of overall MKS growth initiatives will be required as needed.
Key Skills and Expertise Required:
5+ years in Sales Operations function with track record of successful Sales effectiveness improvement, process streamlining, and leadership of longer-term strategic Sales Operations projects.
Knowledge and experience with SAP and C4C, master data hierarchies.
Other considerations:
India, Greater China, Europe (e.g. Poland)
*Candidates who are based outside of these locations please directly contact with hiring manager/recruiter as there may be further conditions to your application
Globally, our policy is to recruit individuals from wide and diverse backgrounds. However, certain positions require access to controlled goods and technologies subject to various export control regulations. Applicants for these positions may be limited (by, for example, their countries of citizenship, country of origin, or immigration status) where required by law or governmental contact, and/or employment made contingent upon the issuance of appropriate governmental licensing.
MKS Inc. and its affiliates and subsidiaries (“MKS”) is an affirmative action and equal opportunity employer: diverse candidates are encouraged to apply. We win as a team and are committed to recruiting and hiring qualified applicants regardless of race, color, national origin, sex (including pregnancy and pregnancy-related conditions), religion, age, ancestry, physical or mental disability or handicap, marital status, membership in the uniformed services, veteran status, sexual orientation, gender identity or expression, genetic information, or any other category protected by applicable law. Hiring decisions are based on merit, qualifications and business needs. We conduct background checks and drug screens, in accordance with applicable law and company policies. MKS is generally only hiring candidates who reside in states where we are registered to do business.
MKS is committed to working with and providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation during the application or interview process due to a disability, please contact us at: accommodationsatMKS@mksinst.com
If applying for a specific job, please include the requisition number (ex: RXXXX), the title and location of the role
MKS enables technologies that transform our world. We deliver foundational technology solutions to leading edge semiconductor manufacturing, electronics and packaging, and specialty industrial applications. We apply our broad science and engineering capabilities to create instruments, subsystems, systems, process control solutions and specialty chemicals technology that improve process performance, optimize productivity and enable unique innovations for many of the world’s leading technology and industrial companies. Our solutions are critical to addressing the challenges of miniaturization and complexity in advanced device manufacturing by enabling increased power, speed, feature enhancement, and optimized connectivity. Our solutions are also critical to addressing ever-increasing performance requirements across a wide array of specialty industrial applications. Additional information can be found at www.mks.com.
