Job Description

I. Job Summary

Leads the team responsible for gathering, cleaning, and analyzing data ultimately used to compute sales commission/incentive payouts. Track individual sales staff performance and work with the compensation department to make necessary adjustments to drive desired behaviors. Administers WM sales incentive plan according to the Master Terms and Conditions document. Consults with WM sales leaders regarding timely and accurate sales incentive payments. The Senior Manager, SCA role is part of the Corporate Compensation function.

II. Essential Duties and Responsibilities

• Partners with Compensation Department to help develop effective sales compensation programs focused on appropriate pay for results while keeping compensation cost competitive in the marketplace.
• Primary liaison with field sales and managers to ensure that compensation is rolled out, understood and implemented appropriately.
• Proactively identifies issues and makes suggestions for new programs/plans and process improvements.
• Lead the development of the communication strategy for all sales incentive programs – maintains responsibility for effective change management.
• Train members of the sales organization regarding commission calculations and policy/plan changes.
• Develops and provides data and analytics to the Sales Operations team in order to effectively evaluate the performance vs. pay relationship of sales incentive programs.
• Coordinates communication about project status to all levels in the organization.
• Works closely with the Compensation and HRIS teams to administer sales compensation programs through the Varicent Sales Administration Software.
• Active participant on Sales Councils and other internal teams as it relates to sales incentive/program design and administration.
• Works with outside vendors and consultants to enhance data availability and incorporate such data in improving the administration of sales incentive/commission payments.
• Focus on continuous improvement of processes and the development of staff through individual performance and development plans.

III. Qualifications - Must live and work in the U.S.

A. Required Qualifications

• Education equivalent to bachelor’s degree in Business or related field; MBA preferred or the equivalent in related work experience
• 8 or more years of finance, sales, sales operations, compensation, marketing or operations experience including at least 3 years of pricing management and compensation experience
• Strong preference for 5 or more years of experience in both pricing and sales/marketing operations management
• Prior Sales Operations and/or sales compensation experience preferred, particularly in service and/or healthcare related business
• 3+ years of direct management experience
• Strong analytical thinker who can translate data into actionable insights
• Demonstrates a solid knowledge of Microsoft Word, Excel, SQL, Salesforce and PowerPoint
• Project Management – ability to manage multiple workstreams/projects at one time and lead teams of multiple & diverse stakeholders across all facets of the business
• Leadership Skills – sets the goals and direction for the team. Regularly tracks the team’s progress and proactively makes adjustments to ensure the goals are met
• Passsion for Results – a self-starter focused on achieving the quantitative and qualitative goals of the position
• Teamwork / Builds Strong Relationships - demonstrates willingness and ability to work with others; fosters a team spirit with other employees and customers
• Willing and able to lead and also perform detailed analysis
• Communication Skills – utilizes effective communication skills across the Stericycle organization to assist their team in managing projects to ensure we deliver on Customer 1st philosophy
• Able to summarize highly complex data and clearly present it to the leadership team in a way that is easy to understand
• Negotiation Skills – capable of working with assets within the organization to foster a win / win relationship
• Financial Acumen - capable of understanding the profit drivers of our business, product/program costing, and perceived value
• Able to segment data, perform/drive statistical analyses and draw conclusions based on data
• Strategic Approach - able to effectively plan and organize time to consistently achieve desired results
• Teacher / Coach – able to identify the strengths and weaknesses of each team member and develops a plan to help them reach their full potential
• Professional Knowledge – demonstrates a range of proven pricing and change management techniques
• Knows applications of products and value delivery thereof

IV. Physical Requirements

Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

• Repetitive Motions
• Eye/Hand/Foot Coordination
• Sitting
• Talking

• Hearing

☒ Office: This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.

V. Benefits
At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.

If this sounds like the opportunity that you have been looking for, please click Apply.

ABOUT WM
WM ( WM.com) is North America’s largest comprehensive waste management environmental solutions provider. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them achieve their sustainability goals. WM has the largest disposal network and collection fleet in North America, is the largest recycler of post-consumer materials and is the leader in beneficial reuse of landfill gas, with a growing network of renewable natural gas plants and the most gas-to-electricity plants in North America. WM’s fleet includes nearly 11,000 natural gas trucks – the largest heavy-duty natural gas truck fleet of its kind in North America – where more than half are fueled by renewable natural gas. To learn more about WM and the company’s sustainability progress and solutions, visit Sustainability.WM.com

Equal Employment Opportunity

For United States: WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

For Canada: WM is committed to the principle of equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please notify us if you require accommodation.

Real ID

In order to travel by air or access federal property, federal law requires individuals have a REAL ID or an acceptable alternative. This position may require the successful candidate to travel by air for business reasons, or service federal property. Accordingly, successful candidates must have, or be willing to obtain, a REAL ID, or TSA approved alternative.