About Ping Identity:
At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it.
Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear.
While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work.
We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management.
Location: North America
Organization: PingOne Multi-tenant SaaS
Work model: Hybrid or remote, based on location and business needs
This role is for a deeply technical SaaS engineering leader who has led quality platforms, shift-left quality transformation, and AI-first SDLC transformation at scale. Candidates should be prepared to discuss architecture, quality tools and frameworks, developer-owned quality, and agentic quality workflows.
Ping Identity’s PingOne Multi-tenant SaaS organization supports mission-critical identity services used by enterprise customers who depend on secure, reliable digital trust. We are looking for a Senior Manager, SaaS Quality Engineering to help define and scale the systems, frameworks, and operating models that improve quality, performance, and AI-first validation across complex multi-tenant SaaS products and microservice platforms. This includes using agentic quality workflows across the SDLC, from requirements and design review through test creation, execution, failure analysis, release readiness, and production feedback loops.
This leader will own North America execution while helping shape global quality strategy across two core pillars: System Validation and Quality Platform. You will partner closely with distributed Quality Engineering, Development, SRE, DevTools, Product, Architecture, Performance Engineering, and AI leaders to define the operating model, lead senior technical talent, and improve how teams build, test, validate, release, and measure production readiness for distributed SaaS systems.
This role is also aligned to the company’s Identity for AI initiative. You will serve as a quality systems leader for PingOne MT’s Identity for AI-aligned work, with a specific focus on testing strategy, validation, evaluation, and release confidence for the PingOne MCP Server and related AI-first product surfaces.
The right candidate has driven production adoption of AI-enabled or agentic engineering workflows in a modern SaaS environment and can explain measurable outcomes, adoption challenges, and lessons learned beyond early pilots. They should also understand how to maintain or improve quality as functional validation shifts from centralized testing teams into developer-owned scrum team workflows.
Success in this role is measured by what the broader engineering organization can do because of your leadership:
You’ll likely thrive here if you are deeply technical, outcome-driven, and energized by helping engineering teams move faster with stronger quality signals.
This role is ideal for a leader who can switch between strategy, architecture, execution, people leadership, and technical problem solving — and who has already helped modern SaaS teams change how software gets built, tested, released, and measured in production.
Salary Range: $157,000 - $185,000
In accordance with Colorado’s Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities.
Life at Ping:
We believe in and facilitate a flexible, collaborative work environment. We’re growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that’s who we want to succeed with every day.
Here are just a few of the things that make Ping special:
Our Benefits:
Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone’s individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self.
We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
At Ping, we make it possible to trust every digital moment: moments with customers, employees, partners, and non-human identities. Whether you're securing millions of users, fighting sophisticated fraud, simplifying third-party access, or embracing passwordless experiences and verifiable credentials, establishing trust shouldn’t slow you down. Our enterprise-grade identity platform is built for scale, speed, and flexibility—and works seamlessly with your existing tech stack across cloud, hybrid, and on-prem. We help innovators like you accelerate growth and confidently leverage AI, making life easier for your developers, users, IT teams, and partners. With Ping, all your digital experiences start with trust.
Headquartered in Denver, Colorado, Ping Identity also has offices across the world including Austin, Bangalore, Edinburgh, Grenoble, Israel, London, San Francisco, Singapore, and Vancouver.
*On August 23, 2023, Ping Identity and ForgeRock joined together to deliver more choice, deeper expertise, and a more complete identity solution for customers and partners.
