Job Description

Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done.

There’s another option. Freshworks. With a fresh vision for how the world works.

Freshworks Inc. builds uncomplicated service software that delivers exceptional employee and customer experiences. Our people-first approach to AI eliminates friction, helping businesses reduce complexity, lower cost-to-serve, and deliver faster, more human support through enterprise-grade yet easy-to-use CX and IT solutions. Nearly 75,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks to power their Employee Experience (EX) and Customer Experience (CX) operations.

Fresh vision. Real impact. Come build it with us.

We are seeking a highly skilled Senior Manager of Revenue Accounting who can focus on high-impact, complex revenue recognition projects that elevate our accounting and reporting capabilities. This role reports directly to the Senior Director of Revenue and is responsible for all technical accounting activities and related close and reporting activities. As a Senior Manager of Revenue Accounting, you will have a strong mastery of current US GAAP and technical accounting pronouncements and must possess strong analytical skills with a high degree of attention to detail.

Key Responsibilities.

• Perform and assist in monthly revenue cycle controls, including contract reviews and deal support, working with consultants
• Responsible for compliance with ASC606 requirements including SSP setups & updates and usage based revenue recognition
• Perform and assist in the performance of technical accounting research on all topics related to revenue and prepare/update memos as needed
• Design and implement systems and processes to automate revenue recognition in alignment with revenue recognition policies and objectives
• Perform close-related accounting reviews and analyses
• Work with cross-functional teams including Legal, Deals Desk, Rev Ops & FP&A

Qualifications

• 8+ years of experience across technical revenue accounting
• Public Accounting Experience: Proven experience in public accounting, ideally with one of the Big 4 firms
• Managerial non-audit experience and experience working with remote teams
• Deep understanding of ASC 606 revenue recognition principles and standards, and experience applying revenue recognition principles in complex SaaS or technology companies
• Experience in implementing software tools such as Klarity AI, NetSuite ARM for revenue recognition automation
• Advanced Analytical Skills: Proven ability to handle intricate technical analyses and create clear, actionable reports or position papers
• Ability to adapt quickly and operate effectively in a rapidly scaling, dynamic environment

Additional Information

Please note this is a hybrid role with onsite expectations of 3x/week (Tues - Thurs) from our San Mateo, CA headquarters.

The annual base salary range for this position is $170,000 - $223,000. This role is also eligible for a target bonus.

Compensation is based on a variety of factors, including but not limited to location, experience, job-related skills, and level.

Freshworks offers multiple options for dental, medical, vision, disability, and life insurance. Equity + ESPP, flexible PTO, flexible spending, commuter benefits, and wellness benefits are also offered. Freshworks also offers adoption and parental leave benefits.

At Freshworks, we have fostered an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business. Fresh vision. Real impact. Come build it with us.