Job Description

If you live in Australia or New Zealand, you’ve likely heard of AMP. But at a time when society is changing, we are too. We’re now a nimbler business with new leadership and thinking.

For us, these are exciting times. There’s a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy into something even more positive and powerful for the future.

Help people create their tomorrow, while you create yours

We help people with their banking, super, retirement and finances. Through upturns, downturns, recessions, and major life transitions. Every day, we help people see and make more of their financial potential, so that they can create their tomorrow. And we’ve been doing it for over 170 years.

If we do our job well, we genuinely add to the prosperity of our country and its people.

How you’ll make an impact

The Senior Manager Retirement Confidence role is expected to make an impact by positioning North as the most trusted technical support partner for superannuation and retirement amongst financial advisers. This involves supporting advisers to provide excellent retirement advice and leading the Retirement Confidence Specialists in promoting the interests of North to advisers. This role provides technical expertise in superannuation and retirement and converts that expertise into informative and engaging content. The role is the external face of the Retirement Confidence Hub to advisers and will present at PD Days, webinars and via written media.

In this role, you will:

• Participate in the leadership team of the Retirement Division to help guide AMP and North’s leadership in retirement more broadly.
• Develop new and original retirement-related technical strategies, articles, case studies and training material to create a competitive advantage for North, by staying abreast of regulatory change, advice trends, technology innovation and product development.
• Delivering retirement-related technical content to advisers in an engaging and informative manner across multiple channels both online and in-person.
• Lead the Retirement Confidence Specialists in supporting advisers to provide exceptional retirement outcomes for their clients, by responding to adviser queries
• Assist in the achievement of retirement-related objectives in Wealth Distribution, such as sales of retirement solutions (e.g. Lifetime, Guarantees) and activation of new advisers.
• Provide leadership and guidance to Retirement Confidence Specialists and assist in their career development.
• Participate in the Regulatory Change Forum to ensure the business is aware of opportunities and threats posed by legislative change.
• Participate as a member of the Retirement Confidence Hub Advisory Committee, taking leadership of relevant advice-related initiatives and other activities as required.
• Lead the exploration and development of AI tools to improve and streamline technical support for advisers and clients.
• Review written material for technical sign off including marketing material and disclosure documents.
• Build and maintain relationships with external peers, regulators and industry bodies to influence the regulatory and advice agenda

What you will bring to the team

Ideally, you will bring the following experiences to this role:

• Extensive experience (8+ years), working in financial services in a technical role or as a financial adviser with management experience and a product background/customer/regulatory and compliance environments
• Appropriate tertiary qualifications in accounting, law, commerce, finance, business or financial planning
• Proven experience in the successful management and implementation of regulatory changes
• Demonstrated ability to implement operational and/or organisational change
• Ability to deliver results through others via effective leadership and coaching
• Ability to contribute to the development of business plans and present in both senior leadership environments and at external public speaking events (e.g. media, conferences or online)
• Ability to create articles and other media that communicates technical details into simple and engaging content suitable to advisers and clients
• Strong experience of managing multiple projects and working in a project environment and understanding of project management principles
• Competent understanding and appreciation of various retirement products and regulatory retirements and how they are integrated across the end-to-end wealth value chain
• Competent understanding of principal areas of taxation, superannuation, social security, life insurance, estate planning and financial planning issues
• Experience in identifying, assessing and addressing operational risk
• Understanding of competitors propositions and industry trends, as they relate to the wealth management, in particular platforms, financial planning and a retirement environment

You’ll thrive here if…

If you can adapt from BAU to the ambiguous with ease, you’ll do well here. Change is never easy, so bring your commitment, grit and growth mindset.

Because we run lean, you’ll be expected to jump in and deliver across a variety of areas. Meaning, you’ll be closer to the action and executive decisions that influence where we go next.

If you’re someone that can hold their own, you’ll find AMP quite liberating.

Why we think you’ll love working at AMP

Doing what we’ve always done is not an option, so your clever ideas will get airtime here. You’ll be encouraged to speak up and try new things. If they don’t work, we move on – better for it.

We know there’s no one way of doing things. So, you won’t have to sacrifice who you are or how you work to fit in here. We’re inclusive and flexible in many of the ways you’d expect. And in some of the ways you wouldn’t. As long as your health and wellbeing come first - at home and at work.

In fact, most of what makes AMP such a welcoming, enjoyable place to work are our people. Wherever you go, you’ll find moments to connect, feel valued and do meaningful work.

Whether it’s through our first-class leaders who are invested in you and your success. Through year-round opportunities to volunteer, fundraise and give back to the community. Or in the everyday challenges you face as we work together to strengthen this great organisation. Challenges that will stretch you, amplify your potential and compound the impact you have.

We believe in the power of inclusion and diversity

We’re dedicated to fostering inclusion, diversity, and a warm feeling of belonging at AMP. It sparks creativity, ignites innovation, and turns up the dial on the quality of our decisions and performance. This not only makes our workplace more engaged, but also leads to better connections with our customers.

We're your allies in the search for the perfect fit - when you apply, let us know how we can support you to put your best self forward during our selection process.

We're also committed to enhancing employment opportunities for Aboriginal and Torres Strait Islander people, so we enthusiastically encourage candidates from these backgrounds to apply and explore our Reconciliation Plan on our website.

Ready to create your tomorrow?

If you’re someone who sees opportunity where others see challenge, come and work with us in smart, progressive ways as we transform an iconic Australian brand for the future. And, through a series of career-defining moments, create your own tomorrow.

Don’t procrastinate! We review applications when we get them, and if we discover the ideal candidate, we may close the role earlier than the advertised close date.

Looking forward to meeting you.