Griffith University

Senior Manager, Research Systems Support

Griffith University  •  $138k - $146k/yr  •  Commonwealth of Australia (Hybrid)  •  2 days ago
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Job Description

About This Opportunity

The Senior Manager, Research Systems Support provides strategic and operational leadership to the Research Systems Operations team within the Office of the DeputyViceChancellor(Research and Innovation). This role plays a pivotal part in enabling UQ’sworldclassresearch by ensuring that core research management systems are reliable,usercentredand continuously improving. Working in a highly collaborative environment, you will lead a team that sits at the intersection of researchers, professional staff,vendorsand technical IT teams, translating complex system capability into practical outcomes that support the research lifecycle.

Key responsibilities will include:

  • Providing leadership and direction to the Research Systems Operations team, fostering a strongcustomerfocused,highperformingculture.

  • Acting as the primary interface between researchers, business stakeholders, vendors and technical teams to support and enhance enterprise research systems.

  • Leading and reporting on initiatives that improve existing and emerging research systems, including capturing user feedback, identifying gaps and driving continuous improvement.

  • Delivering highquality, authoritative advice to senior leaders on system capability, sector trends and related policies and procedures.

About You

You are an experienced and confident leader who thrives in complex,fastpacedenvironments. You bring a strong service mindset, the ability to influence diverse stakeholders, and a passion for improving systems and processes that enable research excellence.

You will have:

  • Postgraduate qualifications in a relevant field and extensive experience, or an equivalent combination ofhighleveleducation,trainingand leadership experience.

  • Demonstrated experience leading, motivating and developing professional teams.

  • Strong understanding of, or the ability to rapidly acquire knowledge of, the higher education sector and universitybased research lifecycles and management systems.

  • Excellent communication and interpersonal skills, including the ability to produce clear executivelevel advice and translate complex or technical concepts for nontechnical audiences.

  • Highlevel digital literacy, with the ability to independently initiate, manage and deliver projects within defined timeframes.

  • Proven ability to work collaboratively across organisational boundaries and manage competing priorities.

About UQ

As part of the UQ community, you will work alongside inquisitive,ambitiousand inclusive colleagues from across the globe, united by a shared purpose of creating change together. UQ is recognised internationally for research excellence and strong industry and community partnerships, supported by robust systems and infrastructure that enable impact at scale.

UQ offers a wide range of benefits and rewards, including flexible and hybrid working arrangements, up to 26 weeks paid parental and primary carer leave, 17% super, 17.5% annual leave loading, health and wellbeing programs, access to the Study for Staff program,oncampuschildcare, affordable parking and salary packaging options.

Interested?

For more information about this opportunity, please contact the hiring managerMrs Mariana Kaiser (m.kaiser@uq.edu.au)


For application inquiries, please reach out to the Talent Acquisition team at talent@uq.edu.au,statingthe job reference number R63444in the subject line.

When you apply, please ensure you upload:

  • A resume, and

  • A cover letter outlining how your background aligns with the ‘About You’ section.

Please note that applications received via email will not be accepted.

Other Information

Preemploymentchecks may include verification of the right to work in Australia,qualificationsand criminal history checks. This may also include checks relating to integrity and conduct requirements.

We are dedicated to equity,diversityand inclusion. We recognise that career pathways and opportunities differ, and we encourage applications from candidates who may not meet every criterion but candemonstratetheir potentialrelativeto opportunity. We are happy to support accessibility needs throughout the recruitment process. Please contact talent@uq.edu.auif yourequireadjustments.

Applications close: 14 June 2026 at 11.00pm AEST

Griffith University

About Griffith University

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