Job Description

Senior Manager Regulatory Engagement, RBS Compliance

Your business

Risk Management is responsible for developing and deploying the risk frameworks that allow the Group to take conscious exposures to credit, market, operational, compliance and insurance risks within the Board-approved appetite.

Retail Banking Services (RBS) Compliance sits within the broader Group Compliance function of CommBank, with a dotted reporting line through to the RBS Chief Risk Officer. The RBS Compliance Team consists of a Regulatory Engagement team, an Advisory team and a Framework and Assurance team.

Your team

Reporting to the Executive Manager of Regulatory Engagement, the Senior Manager Regulatory Engagement is a key role in the RBS Compliance team and provides an exciting opportunity to work closely with the business and regulators in the retail banking environment.

Your day could look like, but not limited to:

• Support the development and execution of RBS’s regulatory engagement strategy, including proactive engagement, regulatory intelligence and strategic advice to senior management on emerging themes, expectations and risks.
• Lead and support complex regulatory engagements across ASIC, AFCA, AFSA, BCCC, ACCC and other relevant bodies, including information requests, supervisory reviews, consultations, reportable situations and regulatory notifications, from initial interpretation through to submission and closure.
• Coordinate cross-functional responses across RBS, other Business Units and Group functions, obtaining required information, senior management validation and approvals, and delivering within regulatory timeframes.
• Review, challenge and validate documents, data and stakeholder input to ensure regulatory submissions are accurate, balanced, evidence-based, responsive to the request and consistent with regulatory expectations and the Group Regulatory Engagement Standard.
• Provide practical regulatory compliance advice informed by a strong understanding of RBS strategy, products, processes and customer impacts, including advice on remediation and business solutions in customers’ interests.
• Prepare concise regulator correspondence, executive briefings, committee papers and engagement packs, and support cross-team forums to promote a coordinated and consistent approach to regulatory engagement.
• Identify and escalate emerging conduct, compliance and regulatory risks, and independently manage multiple sensitive matters involving senior stakeholders under tight and competing deadlines.
• Support the management of cross team regulatory forums to facilitate a coordinated and consistent approach to regulatory engagement across the Group.
• Draft compliance input for Risk and Compliance Committees and other risk and compliance reporting.
• Advocate for business solutions in the interests of customers.
• Advise and assist business stakeholders with remediation activities.
• Contribute to efficient and effective Compliance operations, procedures and continuous improvement.

Your skills & experience

We are seeking a motivated and flexible team player who takes accountability for outcomes and has the following skills and experience:

• Regulatory engagement, regulatory affairs, compliance or risk management experience, preferably within banking, financial services or another highly regulated environment.
• Strong understanding of Australian financial services regulation and demonstrated experience preparing submissions and briefing materials for regulators and/or senior executives.
• Excellent stakeholder management, influencing and negotiation skills, with the ability to coordinate outcomes and provide constructive challenge across Legal, Risk, Compliance, Product and operational teams.
• Advanced written and verbal communication skills, including the ability to synthesise complex information, apply sound regulatory judgement and communicate clear, practical recommendations.
• Strong project management, prioritisation and attention to detail, demonstrated ability to manage multiple sensitive matters and meet tight and competing deadlines.
• Astute risk management capability, accountability for outcomes and the ability to make sound decisions quickly.
• A role model for the CBA values: Care, Courage and Commitment.

Working at CommBank

At CommBank, we're committed to creating an accessible, inclusive and respectful workplace. If you require support or adjustments, please let us know. We welcome applications from people of all backgrounds and we're particularly committed to making a positive difference for Aboriginal and/or Torres Strait Islander Peoples. For support please contact 1800 989 696.

If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.

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Advertising End Date: 28/10/2026