Job Description

Queensland Rail – Where Connection Counts.

Your opportunity

With a proud legacy, a bold vision for the future, and the Olympics on the horizon, this is your opportunity to lead towards a tomorrow that counts. As our Senior Manager – Rail Management Centre, you will drive the safe, reliable, and sustainable delivery of rail services that enhance customer journeys and connect communities every day.

In this pivotal leadership position, you will oversee the strategic and operational performance of the Rail Management Centre. You’ll lead high‑performing teams, champion operational excellence, and ensure a coordinated, customer‑centred approach to service delivery across the network.

What You’ll Lead and Deliver for a Purpose that Counts

• Contribute as a key member of the RMC & Operations leadership team, providing senior leadership on critical operational matters within a dynamic, integrated passenger and rail infrastructure environment. This includes shaping effective strategy, leading customer and stakeholder engagement, maintaining business partnerships, ensuring financial and commercial excellence, and demonstrating strong people leadership.
• Develop and implement business unit strategies and plans aligned to organisational goals, monitor performance against these objectives, and use business insights to initiate corrective actions and drive continuous improvement where required.
• Provide overall leadership of the Rail Management Centre, including workforce planning, succession planning, talent management, employee engagement, and capability development to ensure the achievement of RMC and broader business strategies.
• Ensure the RMC operates to high standards of governance and good business practice, including meeting all safety, operational, financial, and compliance requirements. Oversee and coordinate all functions within the scope of the role to deliver on business expectations.
• Build, maintain, and promote strong working relationships between the RMC, relevant functional areas, and internal and external stakeholders to support the achievement of business outcomes and network performance.
• Foster a culture of innovation and continuous improvement, supporting new ideas, enhancing work practices and processes, and effectively managing change across the RMC.

Please see full Position Description here

We are looking for candidates who can bring:

• Extensive leadership experience in a Rail or Transport Operations environment
• Demonstrated commercial acumen combined with a passion for safety and operational excellence.

Remuneration and Work Arrangement

This is a permanent, full-time opportunity based at Bowen Hills (Brisbane), offering a competitive remuneration package and relocation if required.

Benefits that Count

All that Queensland Rail achieves each day relies on the hard work and talent of our teams. That’s why we offer a range of attractive benefits designed to help you bring your best, including:

• Balance your work and personal life with flexible working options
• Enjoy free rail travel to work and novated leasing
• Prioritise your physical, emotional and financial wellbeing with our range of services QRI Lifestyle
• Eligible employees can receive up to 100% reimbursement for professional membership fees

And more! See the full range of benefits available to Queensland Rail employees.

Progress that Counts

Queensland Rail stands on the foundation of true connection, encompassing the relationships we foster within our teams and the communities we serve across the state. For 160 years, we've been instrumental in connecting people to communities, and now we invite you to contribute to our proud legacy, we look to the future focusing on improving customer experience, safety, and efficiency.

Supporting a Diverse Workforce

Queensland Rail acknowledges the Traditional Owners and Elders of the lands and waterways our network traverses.

Our teams are People who Count We encourage diversity in our teams, including different genders, age, race, disability status, sexual orientation, religions, neurodiversity, education levels and many more aspects. No two journeys are the same, and it’s because of our differences that as a collective, we achieve great things.

Please advise if you would like to discuss reasonable adjustments in the recruitment process.

Your journey matters. Make it with us.

There’s never been a more exciting time to join Queensland Rail. If you're ready to make a real impact and help shape our future, we encourage you to submit your resume and cover letter by 11:59 PM (AEST) on Monday 26 January 2026.

To learn more about this opportunity please contact Kristy Jordan with your specific enquiry via kristy.jordan@qr.com.au