Downer

Senior Manager - Quality and Performance

Downer  •  Bendigo, AU (Onsite)  •  11 hours ago
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Job Description

We currently have an opportunity for a Senior Manager - Quality and Performanceto join our Health & Education team at Bendigo Hospital and play a key role in ensuring safe, compliant and high‑performing facilities that support essential community services. Reporting to the Facilities Director, you'll help deliver high‑quality outcomes that support our essential services.

What You’ll Do

This role offers a broad scope, with key responsibilities including:

  • Provide end‑to‑end assurance that contractual commitments are understood, managed and met
  • Ensure performance outcomes are accurately monitored, reported and defended
  • Maintain confidence with Project Co, the State and key stakeholders through strong governance and reporting
  • Support operational leadership by translating contract requirements into clear, achievable performance outcomes
  • Drive continuous improvement in how performance, risk and compliance are managed

What You’ll Bring

  • Experience in contract management, performance reporting, assurance or governance roles
  • Experience operating in regulated, complex or high‑accountability environments
  • Experience working with performance frameworks, KPIs and reporting obligations
  • Exposure to PPP, government contracts, infrastructure or healthcare environments desirable but not essential

More than anything, you’ll bring a strong work ethic, a positive attitude, and a commitment to delivering high-quality outcomes for our clients.

Why Downer?

At Downer, we plan, create, and sustain essential public services across Australia and New Zealand. From hospitals to data centres and defence partnerships, we manage critical infrastructure that keeps communities thriving.

What It Means to Belong at Downer

We’re proud of our high-performance culture and commitment to diversity, offering:

  • Training and development to support and diversify your career.
  • With 30% of vacancies filled internally you’ll find real opportunities to advance your career.
  • Perks@Downer: healthcare discounts, great savings on retail purchases, car purchases and much more.
  • Employee Assistance Program: professional support for you and your family when you need it most.

You want your work to matter and so do we. With over 26,000 people across Australia, New Zealand and the Pacific, our team is made up of individuals with unique perspectives, backgrounds, and ideas.

We know that diversity makes us stronger and we actively celebrate it through our commitment to inclusion and belonging.

We’re committed to building a team that reflects the diverse communities we serve and we welcome people of all ages, genders, sexual orientations, cultures, abilities, and lived experiences. We especially encourage applications from those whose voices have traditionally been underrepresented in our industry, including women, Aboriginal and Torres Strait Islander Peoples, Māori and Pasifika Peoples, veterans, people with disability, and neurodivergent individuals. Even if your experience doesn’t align perfectly with this role, we’d still like to hear from you. If it feels like the right fit, apply - potential counts, and so do you.

As a WORK180 Endorsed Employer, we support flexibility that works for your life, inclusive leadership that values your voice, and equitable access to opportunity so you can do your best work and bring your whole self to it.

If you need support or adjustments through the recruitment process, just let us know, we’re here to help you put your best foot forward.

Downer

About Downer

Enabling communities to thrive.

It’s what we’ve done for more than 150 years. Solving problems. Making the extraordinary run smoothly every day. We’re keeping the lights on and the water flowing. Running the hospitals that take care of us. Delivering the transport that takes us from A to B. Maintaining communication networks that keep people connected. Helping our Government and Defence customers keep them protected. Delivering train fleets. Building bridges, roads and streets. Now we’re building momentum too. Moving forward even faster.

Across Australia and New Zealand, we’re transforming the way we work. Unlocking our potential to lead by example. Using our passion and expertise to deliver complex projects and turn fresh ideas into solutions that make society a better place. Creating opportunities for our people, growth and value for our shareholders, and world-class solutions for our customers. Imagining. Innovating. Engineering. Enabling.

Industry
Construction & Skilled Trades
Company Size
10,000+ employees
Headquarters
North Ryde, AU
Year Founded
1933
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