Program & Project Management
• Lead planning, execution, and delivery of contract logistics programs across warehousing, distribution, and transportation.
• Work with operations to prepare detailed project plans, timelines, and resource allocation strategies.
• Monitor program performance using KPIs, dashboards, and reporting tools.
• Ensure adherence to scope, budget, and timelines.
Client & Stakeholder Management
• Act as the primary point of contact for key clients and stakeholders.
• Build strong relationships to ensure high customer satisfaction and retention.
• Manage expectations, resolve escalations, and provide regular updates.
Operational Excellence
• Drive continuous improvement initiatives using Lean, Six Sigma, or similar methodologies.
• Identify process inefficiencies and implement scalable solutions.
• Standardize best practices across sites and programs.
Cross-functional Collaboration
• Coordinate with operations, IT, procurement, finance, and HR teams.
• Align program goals with organizational strategy and customer requirements.
• Facilitate communication across multiple locations and stakeholders.
Risk & Compliance Management
• Identify risks and develop mitigation strategies.
• Ensure compliance with regulatory, safety, and quality standards.
• Conduct audits and ensure adherence to SOPs.
Financial Management
• Ensure billing to the respective customers are done on time month on month & also follow up for AR. The DSO should be within the agreed timelines.
• Manage program budgets, cost optimization, and profitability.
• Track financial performance, including cost-to-serve and margin improvement.
• Support pricing, business cases, and contract negotiations.
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.
With a dedicated, diverse and professional team of more than 119,000 employees from 164 nationalities, spanning 83 countries on six continents and 560+ business units, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.
We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.
What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.
WE MAKE TRADE FLOW
TO CHANGE WHAT'S POSSIBLE FOR EVERYONE
