Western Union

Senior Manager, Product – Payments Funds In (APAC)

Western Union  •  Singapore, SG (Hybrid)  •  3 hours ago
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Job Description

Senior Manager, Product – Payments Funds In (APAC)

We are seeking a Senior Manager, Product to own the expansion and optimization of Western Union’s Funds In methods across Asia-Pacific.

This role is responsible for growing coverage of Funds In methods across APAC corridors, improving conversion and authorization rates, while ensuring all Funds In methods meet compliance and scheme requirements. The role sits within the global Payments Product organization and works closely with Engineering, compliance, business and external partners across the region.

Responsibilities

  • Own the APAC funds-in product roadmap, identifying Funds In coverage gaps by corridor and prioritizing integrations based on volume, revenue opportunity and customer demand.

  • Evaluate and onboard new Funds In methods such as local real-time rails, debit/credit card, wallets, bank transfers and digital assets.

  • Define and track key Funds In performance metrics such as acceptance rates and authorization rates.

  • Identify and deliver initiatives to improve conversion across the Funds In funnel.

  • Partner with processors, acquirers, card networks and wallet providers to manage integration delivery and ongoing performance management.

  • Work with compliance and risk teams to ensure all Funds In methods meet regulatory requirements, AML obligations, card scheme rules and chargeback controls.

  • Build business cases for new Funds In method integrations, performing market analysis, quantifying revenue, impact, incremental volume, implementation cost and risk.

  • Prepare and present regular funds-in performance reporting against OKRs for regional and global stakeholders.

  • Mentor and develop associate-level product managers on the Funds In team.

Requirements

  • 7+ years of product management experience, with at least 5 years working directly on payments.

  • Strong understanding of Funds In economics.

  • Demonstrated track record of owning a product roadmap and shipping end-to-end.

  • Data-driven approach to product decisions. Able to define funnel metrics and iterate on results.

  • Excellent written and verbal communication. Comfortable preparing and presenting executive-level materials.

  • Familiarity with card scheme rules (Visa / Mastercard) and acquirer relationships in APAC markets.

  • Undergraduate or graduate degree, or equivalent experience.

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Estimated Job Posting End Date:

07-31-2026

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.

Western Union

About Western Union

Many know us as the most trusted way to send money to friends and family overseas and across borders, but we're much more than that.

Our talented teams around the world are building new ways to send, save and spend money. Wherever you are in the world, in whatever currency you choose, we're evolving our services to meet the demands of tomorrow.

We're here for what's next. When our teams make more financial services accessible to people everywhere, we help more people prosper, transforming lives and communities.

Industry
Finance & Insurance
Company Size
10,000+ employees
Headquarters
Denver, CO
Year Founded
1851
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