Job Description

For over 50 years, LifeLabs has been Canada’s leading provider of laboratory diagnostic information and digital health connectivity systems, enabling patients and healthcare practitioners to diagnose, treat, monitor and prevent disease. We are passionate about empowering healthier Canadians through accessible, accurate, and innovative diagnostic services.

We are committed innovators, operating Canada's first commercial genetics lab, and the country's largest online patient portal, with more than 8 million Canadians receiving their results online. More than 112 million laboratory tests come through LifeLabs’ laboratories annually, and our team of more than 6,000 passionate, caring, and diverse professionals works together as one to provide high quality testing and results that Canadians can trust.

We know that behind every lab requisition, sample being tested, or investment in technology is an individual and their family counting on us. At LifeLabs, you can make a meaningful impact on Canadians’ lives every day.

Our teams are at the heart of everything we do. We are proud to be recognized as one of Canada’s Best Employers, reflecting our deep commitment to our core values of caring, agility, teamwork, and a customer-centered approach. As part of this commitment, LifeLabs prioritizes the ongoing development of our diversity, equity, and inclusion (DEI) program to better serve the needs of our diverse workforce and the communities we serve. We continue to take steps to challenge ourselves to act with courage and integrity, and to create an environment where people can be their true selves.

These values are not just words on a page, they guide our actions and decisions every day and have come to define our team culture.

Reports To: Director, Financial Planning & Analysis Revenues & Operations

Vacancy status: This posting is for an existing position.

Purpose of the Role
The Senior Manager, Pricing leads the pricing strategy, governance, and decision support across Government, B2B and B2C portfolios. This role partners closely with Commercial teams and executive leadership to ensure pricing decisions are data-driven, value-based, competitive, and margin-accretive.

The position plays a critical role in driving sustainable revenue growth and profitability, supporting both near-term commercial decisions and long-term strategic initiatives. As a trusted advisor, the Senior Manager translates market dynamics, cost drivers, and customer insights into clear pricing strategies and actionable recommendations.

What You’ll Do:
Pricing Strategy & Commercial Decision Support
• Lead the development and execution of pricing strategies, frameworks and policies across all lines of business to optimize revenue and margin performance, ensuring alignment with corporate growth.
• Partner with Commercial teams to support deal structuring, pricing decisions, contract negotiations, and drive pricing strategy for new products, services, RFPs, and B2B initiatives
• Facilitate cross functional alignment on pricing trade offs between growth, competitiveness, and profitability.
• Support annual planning, outlooks, and long range plans by embedding pricing assumptions grounded in market intelligence and cost structure.
• Act as a pricing thought leader, challenging assumptions and bringing forward insights segmentation, and value realization.
• Act as a trusted advisor to senior leadership (VP Commercial Finance, Chief Market & Partnership Officer, CFO, CEO) on pricing strategy and financial impacts.

Pricing Analytics & Performance Management
• Own pricing analytics, customer and contract profitability, price-volume-mix, price realization, discount leakage, and performance versus plan.
• Provide strategic insights on competitive positioning, market trends, pricing risks, and opportunities.
• Develop and maintain pricing models to evaluate pricing scenarios, contract structures, profitability, and customer segmentation strategies.
• Establish and consistently report pricing KPIs across all lines of business, providing actionable recommendations to senior leadership.
• Measure post-implementation results of pricing actions against approved business cases, including realized revenue, volume, customer retention, and margin outcomes.
Process Improvement & Capability Building
• Drive continuous improvement in pricing processes, tools, and ways of working to increase speed, consistency, and insight.
• Leverage automation, advanced analytics, and systems to enhance pricing effectiveness and scalability.
• Contribute to the development of pricing capabilities and best practices across the Finance and Commercial organizations.
• Lead cross-functional pricing initiatives and provide functional guidance, coaching, and pricing expertise to Finance and Commercial teams

Commercial Enablement & Business Impact
• Act as a strategic partner to Sales and Growth teams to drive revenue, customer retention, and expansion.
• Lead development of business cases, pricing structures, and commercial frameworks for complex deals.
• Support large, strategic opportunities and executive level negotiations.
• Ensure alignment between contract structures and long-term business strategy

Process Optimization, Innovation & Technology
• Champion continuous improvement of RFP and contract processes, including use of automation and AI-enabled solutions.
• Standardize templates, tools, and workflows to increase efficiency and reduce cycle times.
• Implement best practices in proposal management, knowledge management, and contract lifecycle systems.
• Leverage data and analytics to improve forecasting, pipeline visibility, and win/loss insights
Pricing Governance & Controls
• Establish and maintain pricing governance, approval thresholds, decision rights, escalation protocols, and policy exceptions.
• Ensure pricing decisions are appropriately documented and consistent with contractual, regulatory, and financial control requirements.

What You'll Bring:
• University degree in Finance, Accounting, Economics, Business, or a related field.
• 8 - 10 years of experience
• Accounting Designation, CPA and /or MBA
• Experience supporting both business and consumer markets, particularly where pricing dynamics differ by channel, customer segment, or product.
• Experience in pricing strategy development, margin & profitability management, discounting and deal economics, contract pricing.
• Ability to influence decisions without direct authority, using financial insight, commercial judgment, and clear communication.
• Experience in supporting business development opportunity including development of financial model for new line of businesses
• Experience leading complex discussions involving trade offs.
• Comfort working with complex data and translating it into practical pricing recommendations.
• Strong experience in financial modeling, scenario analysis, customer, contract and product profitability.
• Exceptional analytical and business planning skills in order to solve problems and research and escalate issues, when necessary
• Strong data driven analytical skills
• Experience with ERP systems (Oracle, Oracle Cloud, EPM application suites preferred)
• Experience working with reporting and data visualization tools such as Power BI.
• Demonstrated initiative in recognizing efficiencies and implementing process improvement initiatives cross-functionally

Why Join Us?
At LifeLabs, pricing plays a critical role in shaping our commercial success, supporting sustainable growth, and ensuring we continue to deliver value to our customers, partners, and communities. As Senior Manager, Pricing, you will have the opportunity to influence key business decisions across Government, B2B, and B2C portfolios, driving strategies that balance competitiveness, profitability, and long-term value creation. In this highly visible role, you'll partner with senior leaders across Finance, Commercial, and Executive teams to develop data-driven pricing strategies, provide strategic insights, and help guide the organization's growth agenda. Your expertise will directly impact revenue performance, margin optimization, and business innovation. You'll join a collaborative, forward-thinking team that values analytical excellence, strategic leadership, and continuous improvement. This is an opportunity to make a meaningful impact, build pricing capabilities across the organization, and help shape the future of one of Canada's most trusted healthcare organizations.

What We Offer: Salary range: $112,565 - $143,520 CAD annually (commensurate with experience)
#LI-MP1

LifeLabs’ compensation programs are commensurate based on the role, skill, effort, responsibility and working conditions, irrespective of gender, race, ethnicity, beliefs, age or any other personal characteristics. Pay programs are communicated regularly in an accessible and transparent manner.

LifeLabs is also proud to offer resources, opportunities, as well as a collaborative and supportive environment that enables our team members to thrive.

In addition to a competitive compensation package, LifeLabs provides a comprehensive total rewards program, specific to the job position. Your package may include:

• Employee Group Benefits: Competitive coverage for employees and their families to support their overall health and wellness needs, including Extended Health Care, Dental Care, and Life Insurance.
• Retirement Savings Plan
• Vacation and Wellness Days
• Employee Wellness and Giving Programs: Our award winning mental, physical and financial wellness programs aim to address the comprehensive well-being of our team members, including resources like the Employee & Family Assistance Program, financial planning tools, and employee recognition initiatives.
• Professional development and membership reimbursement, access to preferred rates and discount programs, including WorkPerks, Home and Auto Insurance, Costco Membership, etc., and optional health-related benefits.
In accordance with LifeLabs’ Accessibility Policy, and the applicable Accessibility Acts within the provinces we operate in, accommodations are available by request for candidates taking part in all aspects of the recruitment and selection process. For a confidential inquiry or to request an accommodation, please contact your recruiter or email careers@lifelabs.com.

Vaccinations are highly encouraged at LifeLabs’. Vaccinations and/or immunization screening may be mandatory for selected employees if regulated by provincial or regional governments, or through employer-led vaccination policies in the facilities we service. Please ensure you ask if this position requires the successful candidate to be vaccinated or undergo immunization screening.

Ready to empower healthier Canadians? Apply today!