Job Description

We are transforming our Strategy & Digital Operations division by creating a new, dedicated Reporting & Insights pillar. This initiative combines the expertise of our current analysts with several brand-new roles designed to elevate our strategic impact. We are now hiring for these new positions to complete our team structure. If you want to be part of a proactive, value-driven team that blends established talent with new opportunities, this is your chance to help build our analytical foundation.

As the Senior Manager – Portfolio Insights within our Collection Services division, you will play a critical leadership role in identifying where the business should focus its efforts to maximise commercial and operational performance. Leading a team of analysts and reporting specialists, you will establish the single source of truth for portfolio performance, client reporting and strategic insights.

Working closely with senior leaders, operational teams and external stakeholders, you will translate complex data into actionable recommendations, proactively identify portfolio risks and opportunities, and drive initiatives that improve profitability, efficiency and client outcomes. This is a highly visible role offering the opportunity to influence strategic decisions across the organisation.

Key Responsibilities:

• Lead portfolio diagnostics and performance analysis across multiple client and portfolio segments
• Identify emerging risks, performance trends and commercial opportunities through advanced analytics
• Develop and maintain executive-level reporting, strategic reviews and client performance packs
• Own commercial pricing, underwriting models, tenders and RFP submissions
• Partner with operational leaders to design and implement performance improvement strategies
• Lead, coach and develop a high-performing team of quantitative analysts and reporting specialists
• Establish robust benefit-tracking frameworks to measure initiative outcomes and support continuous improvement
• Ensure reporting governance, compliance, data quality and security standards are maintained at all times.

What We’re Looking For:

• Proven experience leading portfolio analytics, commercial analysis, strategic finance or underwriting functions
• Strong commercial acumen with the ability to build compelling business cases and influence strategic decisions
• Advanced analytical capability with experience using SQL, Power BI and large-scale data environments
• Solid experience translating complex analytics into clear commercial recommendations
• Exceptional stakeholder management, presentation and communication skills
• Demonstrated leadership experience developing high-performing analytical teams
• Tertiary qualifications in Statistics, Mathematics, Computer Science, Economics, Finance or a related quantitative discipline (MBA highly regarded).

What’s In It for You?

• Opportunity to influence business strategy and commercial outcomes at a senior level
• Lead a highly capable analytics and insights function
• Exposure to executive leadership and major client stakeholders
• Ongoing professional development and career progression opportunities.

We offer a range of benefits, including flexible hybrid working, performance‑based bonuses, wellbeing support through EAP and gym discounts, health insurance benefits, novated leasing options, member rates for car share providers, a relaxed dress code and complimentary breakfast snacks and fresh fruit in the office

About Us –
Credit Corp is Australia's largest provider of sustainable financial services to the credit-impaired consumer segment. We are an ASX-listed company with over 2000 staff in multiple locations in Australia, New Zealand, the USA, and the Philippines. We work closely with regulators to provide sustainable financial solutions with the objective of improving our customers’ circumstances as a pathway to mainstream financial inclusion.

The diversity of our people is core to our ability to innovate, grow and achieve great outcomes for our people, customers, shareholders, and the community. We are committed to our inclusive and diverse workplace through attracting and retaining a workforce that reflects the community. We encourage applications from all culturally diverse backgrounds.

We are committed to improving employment opportunities for Aboriginal and Torres Strait Islander peoples and we encourage applicants from Aboriginal and Torres Strait Islander descent to apply.