Job Description

At Vertiv, we’re on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $6.9 billion in sales, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people.

The Senior Manager – Project Management Office is responsible for leading and managing key transformation programs across Integrated Business Services (IBS) and Supported Functions. This role ensures that strategic priorities are translated into clear programs, measurable and tangible outcomes, disciplined governance, and sustainable operational improvements.

The role may support multiple functional priorities, with the initial focus on Human Resources transformation. This includes partnering with Human Resources leaders and cross-functional teams to standardize processes, improve service delivery, enable digital and automation opportunities, and track value realization.

As the Program Lead, this role provides the structure and discipline needed to move initiatives forward. The Senior Manager will align stakeholders, manage risks and dependencies, drive decisions, track progress, and ensure transformation work delivers practical and sustainable business outcomes.

KEY RESPONSIBILITIES

Program Delivery and Execution

• Lead assigned transformation programs from planning to implementation, stabilization, and value tracking.
• Convert business priorities into clear project plans, milestones, owners, timelines, risks, and success measures.
• Drive day-to-day execution across workstreams to ensure activities are moving, blockers are addressed, and decisions are made on time.
• Ensure Human Resources transformation initiatives, as well as other assigned functional programs, are delivered with clear scope, defined outputs, accountable owners, and measurable operational impact.
• Track delivery progress and ensure project outcomes are completed, embedded, and sustained after implementation.

Governance, Visibility, and Accountability

• Set up and manage governance routines, project reviews, executive updates, and stakeholder forums for assigned programs.
• Maintain clear visibility of project status, key milestones, risks, issues, decisions, action items, and ownership.
• Use standard project management tools, templates, dashboards, and reporting mechanisms to track progress consistently.
• Escalate risks and decisions early, ensure follow-through on actions, and drive closure of open items.
• Provide leadership with clear updates, practical recommendations, and decision-ready information.

Stakeholder Alignment and Process Improvement

• Partner with Human Resources leaders, process owners, Integrated Business Services leaders, Hub teams, and other stakeholders to align on priorities, scope, resources, and timelines.
• Facilitate working sessions to understand current-state processes, pain points, handoffs, gaps, and improvement opportunities.
• Support process standardization, simplification, documentation, and future-state design to improve efficiency, quality, and service delivery.
• Ensure transformation plans are practical, aligned with business needs, and supported by the right owners.
• Drive adoption of new ways of working through clear communication, stakeholder engagement, and structured change support.

Digital Enablement and Execution Support

• Work with Technology, Intelligent Automation, reporting teams, and process owners to identify opportunities for automation, dashboards, workflow improvement, and better data visibility.
• Support the implementation of tools and reporting mechanisms that improve tracking, transparency, and decision-making.
• Build project management discipline across assigned teams through clear templates, routines, roles, and follow-up mechanisms.
• Guide project managers, business analysts, and matrix resources, as needed, to strengthen ownership, execution discipline, and delivery quality across transformation initiatives.
• Promote a culture of ownership, continuous improvement, accountability, and practical problem solving.

QUALIFICATIONS

Education

• Bachelor’s degree in Business, Finance, or Engineering. MBA degree preferred.
• Project Management Certification is a plus

Experience

• At least 8+ years of experience in project management, program management, transformation, continuous improvement, or shared services operations.
• Proven experience leading end-to-end transformation projects, from planning and stakeholder alignment to execution, stabilization, and benefits tracking.
• Hands-on experience managing project plans, milestones, risks, issues, action logs, governance routines, executive updates, and delivery dashboards.
• Strong experience working with cross-functional stakeholders across Human Resources, Finance, Technology, Operations, or Global Business Services.
• Practical experience in process improvement, Lean tools, process mapping, standard work, automation support, reporting, and operational performance improvement.
  

COMPETENCIES

• Ability to drive complex projects with urgency, structure, and clear ownership, even through ambiguity, blockers, or pressure.
• Strong planning, prioritization, and follow-through skills to keep milestones, actions, and deliverables on track.
• Strong stakeholder management and communication skills, with ability to align cross-functional teams and support decision-making.
• Ability to simplify complex issues into clear risks, options, actions, and recommendations.
• Strong problem-solving and continuous improvement mindset, with focus on root cause, practical solutions, and measurable outcomes.

If YOU are the person we are looking for, feel free to apply and let's start drafting your future career in a healthy and growing environment!

The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPALS Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

• Customer Focus
• Operational Excellence
• High-Performance Culture
• Innovation
• Financial Strength

OUR BEHAVIORS

• Own It
• Act With Urgency
• Foster a Customer-First Mindset
• Think Big and Execute
• Lead by Example
• Drive Continuous Improvement
• Learn and Seek Out Development

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