Job Description
The Senior Manager, Performance Analytics, APEC is a team manager role responsible for shaping topline strategies through advanced analytics, executive communication, and data-driven storytelling. This role leads a team that translates complex performance, market share, revenue, and commercial data into clear insights, recommendations, and leadership narratives that enable senior stakeholders to make timely, fact-based decisions that drive revenue growth, market share performance, and commercial effectiveness across APEC.
The position partners closely with Commercial discipline leaders, market teams, regional stakeholders, and global partners to frame business questions, develop analytical approaches, and convert insights into executive-ready communication. The role is also accountable for building scalable reporting and visualization capabilities, including Power BI dashboards, and for coaching team members to deliver high-quality analysis, compelling data stories, and consistent recurring deliverables for monthly and quarterly performance routines, Annual Business Planning, goal setting, and strategic initiatives.
CANDIDATE PROFILE
Education & Experience
- 4-year bachelor’s degree from an accredited university in Business Administration, or a quantitative discipline (finance, computer science, operations research, economics, mathematics, statistics, etc.)
- Minimum 7 years of relevant professional experience, with progressive responsibility in analytics, commercial strategy, business intelligence, or revenue strategy, including experience leading or coaching analysts and managing stakeholder-facing deliverables
- Preferred: Working experience in Commercial or Customer teams, or related business intelligence environment
Skills and Knowledge
- Demonstrates strong analytical judgment, with the ability to connect commercial performance, market dynamics, financial analysis, statistical concepts, and business context into actionable topline strategies
- Strong people and project management skills, with the ability to prioritize work, guide analysts, manage multiple assignments, and maintain quality execution across recurring and ad hoc deliverables
- Strength in strategic planning, executive communication, and data storytelling, with the ability to distill complex analysis into clear, succinct, and compelling leadership narratives
- Ability to frame ambiguous business questions, digest large volumes of complex data, identify the most relevant signals, and translate findings into recommendations that support executive decision making
- Leadership presence and confidence to engage senior stakeholders, facilitate discussions, challenge assumptions constructively, and represent the analytics function in leadership forums
- Comfortable with complexity, ambiguity and change; supports and manages positive change.
- Innovative thinker, able to readily apply past learnings in new situations to generate solutions and/or create something entirely new.
- Excellent command of the English language, with strong interpersonal, written, and verbal communication skills, including experience preparing executive-ready materials, talking points, and leadership presentations
- Technical skills and experience:
- Proficiency with PowerPoint is essential, along with advanced data analysis skills including querying, modeling, manipulation, and interpretation of large datasets using applications such as MS Excel
- Advanced proficiency in SQL and familiarity with database environments such as Snowflake to pull and manage large datasets.
- Strong experience with business intelligence and dashboarding tools like Tableau or Power BI, including data modeling, DAX, visual storytelling, performance monitoring, and creating intuitive executive-facing reports;
- Exposure to statistical modeling, forecasting, automation, Python, or related programming languages is advantageous
CORE WORK ACTIVITIES
- Lead the ideation, development, and execution of analytics-led initiatives that support Commercial and Revenue Strategy leadership in shaping topline strategies and making strategic business decisions
- Manage and coach a team of analysts to deliver high-quality insights, executive communication, recurring performance deliverables, and ad hoc strategic analysis
- Drive the development and enhancement of scalable reporting, dashboard, and visualization capabilities, with particular emphasis on Power BI solutions that improve performance monitoring, decision support, and executive self-service
- Own the development of monthly and quarterly leadership communication decks, including performance updates, market share trends, commercial opportunities, risks, and recommended actions
- Translate complex data into insight-led stories that connect business context, analytical findings, financial implications, and clear recommendations for senior stakeholders
- Partner with cross-functional teams including Markets, Regional, Global Commercial Services, Digital, Marketing, Loyalty, Partnerships, and Operations to align analytical work with business priorities
- Lead special projects and executive requests, including problem framing, analytical approach, stakeholder alignment, insight generation, recommendation development, and final presentation delivery
MANAGEMENT COMPETENCIES
Leadership
- Adaptability - Maintains performance level under pressure or when experiencing changes or challenges in the workplace.
- Communication - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.
- Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, and chooses a course of action.
- Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.
Managing Execution
- Building and Contributing to Teams - Participates as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members.
- Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
- Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.
Building Relationships
- Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
- Customer Relationships - Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the company’s service standards.
- Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.
Generating Talent and Organizational Capability
- Talent Management - Provides support and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.
Learning and Applying Professional Expertise
- Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
- Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach business and administrative challenges.
- Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges.
- Analysis-The ability to analyze and summarize detailed data and make recommendations. Included is the creation and maintenance of spreadsheets for storing data.
- Deductive Analysis-Interpreting numeric information within the context of business problems, accurately and/or appropriately combining available data for computation or interpretation.
- Inferential Analysis-Using trends and analysis to predict or project beyond presented information, making business-related decisions on the basis of available data, forming recommendations based on interpretation of data.
- Computer Skills-The willingness to learn and ability to use computer systems and software packages to input, access, modify, store, or output information or to execute programs and analyses. This includes the ability to enter and retrieve data from computer systems using a keyboard, mouse, or trackball.
- Basic Competencies - Fundamental competencies required for accomplishing basic work activities.
- Basic Computer Skills - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
- Mathematical Reasoning - Adds, subtracts, multiplies, or divides quickly, correctly, and in a way that allows one to solve work-related issues.
- Oral Comprehension - Listens to and understands information and ideas presented through spoken words and sentences.
- Reading Comprehension – Understands written sentences and paragraphs in work related documents.
- Writing - Communicates effectively in writing as appropriate for the needs of the audience.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
