In 2014, VEG was born with a mission to help people and their pets when they need it most by challenging norms and fixing the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7/365, and created an ER experience that focuses on what our pets and pet parents really need. We’ve done the same for our people (VEGgies), finding a way to say YES so they are empowered to achieve great things, grow in unexpected ways, and find a place where they truly belong.
We’re rethinking emergency care from every angle—from how we run our hospitals to how we support the people working inside them. That’s where our headquarters team comes in. Whether building technology to make our hospitals more efficient, recruiting and growing incredible VEGgies, or bringing our brand to life through marketing, our VQ (VEG Headquarters) team makes it all possible—ensuring our hospitals and people have everything they need to help pets and their families.
VEG is a 2025 and 2026 certified Great Place to Work®.
At VEG, we find a way to say YES—and for People Resolutions, that means finding a fair and thoughtful path forward when workplace concerns are complex or sensitive. As Senior Manager, People Resolutions you’ll lead VEG's workplace investigations program and ensure an equitable, consistent, and people-first approach to resolving complex workplace concerns. Providing strategic oversight of the People Resolutions Partners and function, you’ll enable equitable outcomes across the organization.
Reporting to the Senior Director of People Experience, you’ll oversee the centralized People Resolutions team, triage employee relations concerns, and determine the appropriate ownership of investigations between People Business Partners (PBPs) and People Resolutions Partners based on complexity, risk, and business impact. The Senior Manager also personally conducts highly complex, sensitive, or high-risk investigations while coaching and developing their team to ensure investigative excellence.
In addition to investigations, the Sr. Director of People Experience will train and develop programs around workplace accommodations to ensure a consistent, equitable and compliant process for all workplace accommodations.
You’ll partner closely with Sr Director of People Experience, PBPs, Labor Relations, Legal, Operations, and other People Team Centers of Excellence (COEs) to identify organizational trends, strengthen leader capability, mitigate risk, and continuously improve the VEGgie experience. Through data, partnership, and thoughtful program design, you'll help ensure our investigation practices are consistent, scalable, legally sound, and aligned with VEG's culture and values.
Our hospitals thrive on in-person collaboration, and VQ is no different. Time in the office sparks stronger connections, meaningful conversations, and better results—all bringing our core values to life. We prioritize being present because our values are best achieved side by side. Plus, we make getting here easy with free parking and a shuttle from the White Plains Metro-North station.
At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated.
We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world’s veterinary emergency company.
In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies!
At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve.
This also means saying yes to creating the best experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible.
