Job Description

Create your best future and join Westpac as a Senior Manager, Payments and Merchant Advisory, WIB FCF BCM

• Permanent Full-time opportunity
• Sydney, Melbourne or Brisbane based
• Hybrid working model - in office 3 days a week

What’s the role?

The Senior Manager, Payments and Merchant Advisory role sits within the WIB Financial Crime and Fraud team. You will be part of a dynamic, global team providing end-to-end oversight of financial crime risk across AML/CTF, sanctions, fraud and scams, and anti-bribery and corruption.

Acting as the primary 1st Line subject matter expert, you’ll partner with senior leaders across merchant acquiring, payments, and transaction-intensive client segments within Westpac Institutional Bank.

The role partners closely with business, product, and operations teams to enable proactive risk-based decision making, ensuring financial crime risks (including AML/CTF, sanctions and payments misuse) are identified early, assessed, and managed within the WIB Financial Crime Framework.

This is a new role that moves the business into a compliance-by-design framework for proactive, sustainable and ambitious growth in complex merchant ecosystems. Partnering with stakeholders, you will critically assess and challenge business initiatives, ensuring alignment with risk appetite, robust control design, and strong customer outcomes.

What do I need?

• Extensive experience in financial crime risk within merchant or payments environments, operating in a first-line advisory capacity.
• Proven track record leading risk assessments across onboarding, product design, and channel or product expansion initiatives.
• Strong knowledge of AML/CTF, sanctions, fraud, and scams frameworks, with the ability to apply these to complex and emerging payment models.
• Experience providing risk advice on transaction monitoring, merchant typologies, and key financial crime risk drivers.
• Ability to translate data insights and risk indicators into clear, executive-level recommendations.
• Strong stakeholder engagement and influencing capability, with experience partnering across compliance, fraud, and technology teams.

Our promise to you

We’re obsessed with becoming our customers' #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:

• Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
• Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
• Tailored learning and development opportunities to help your grow your career within the bank.
• Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives.
• Time in role will accelerate your Financial Crime expertise enabling further growth, give you exposure to WIB’s growth strategy as you elevate Westpac’s competitive edge in navigating complex regulatory reforms across the Australian banking industry.

Create your future today

To get started, simply click on the APPLY or APPLY NOW button

We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the "People with Disability and/or needing Accessibility Requirements" page on our website