We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
CVS Health is on a mission to transform healthcare. With a shared purpose to help people on their path to better health, we are finding new ways to care for our communities, leveraging our brick-and-mortar footprint of 10,000 stores. At the heart of this strategy are the 180,000+ store colleagues who build unmatched human connections with our customers every day. As we seek to simplify a complex healthcare system for the patients we serve, while delivering disruptive innovation at a rapid pace, thoughtful communications that engage, inspire, and activate our colleagues across multiple channels are increasingly essential.
The Senior Manager, Payer Insights is the foremost authority on Retail adjudication business intelligence and is relied upon to establish strategies to improve business performance by analyzing pharmacy claims data, identifying dispensing patterns, and evaluating payer reimbursement rates. As the proprietor of NCPDP adjudication data, the Senior Manager’s focus is to serve the analytical/business intelligence needs of various enterprise stakeholders and leverage those capabilities to identify opportunities for billing simplification as well as margin saving insights specific to third party payer adjudication to optimize payer reimbursement. Insights derived will drive informed business decisions and solution development related to the adjudication of pharmacy claims. In addition, the role is responsible for providing objective and professional guidance to drive strategic recommendations that will incrementally improve business outcomes. The Senior Manager will work closely with a cross-functional team charged with identifying and generating significant value tied to workflow efficiency, margin improvement, and new business growth. This will entail supporting various value-driving initiatives, as well as leading the design, implementation, and post-delivery monitoring of select adjudication and margin-related projects.
The ideal candidate will possess outstanding analytical and problem-solving skills, and have experience presenting to Senior Leaders with poise and credibility. They will have demonstrated success conducting complex quantitative analysis and building models using advanced analytical tools and platforms, and have the ability to communicate effectively and succinctly, both verbally and in content creation (e.g. Microsoft PowerPoint). This Senior Manager will have experience managing and prioritizing multiple assignments while meeting deadlines, the ability to develop effective cross-team working relationships, a strong understanding of Payers, drugs, and the Retail pharmacy financial landscape, and capacity to work independently and adapt to evolving work priorities. Equally important, this candidate will need to be a creative, out-of-the-box thinker who is intellectually curious with a demonstrated interest in learning, while maintaining an open and honest communication style that quickly builds trust and respect.
The Senior Manager will report to the Director leading the Performance Team, and lead a team of adjudication/analytics experts.
PRIMARY DUTIES AND RESPONSIBILITIES:
Responsibilities (% Time)
Required Qualifications
Preferred Qualifications
Education
Bachelor's degree required, Masters / Advanced degree preferred.
Pay Range
The typical pay range for this role is:
$82,940.00 - $182,549.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
Additional details about available benefits are provided during the application process and on Benefits Moments
We anticipate the application window for this opening will close on: 07/11/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
CVS Health is the leading health solutions company, delivering care like no one else can. We reach more people and improve the health of communities across America through our local presence, digital channels and over 300,000 dedicated colleagues.
Wherever and whenever people need us, we help them with their health – whether that’s managing chronic diseases, staying compliant with their medications or accessing affordable health and wellness services in the most convenient ways. We help people navigate the health care system – and their personal health care – by simplifying health care one person, one family and one community at a time. Follow @CVSHealth on social media.
