Job Description

ThePfizer Patient Services (PPS)Patient Services VendorSenior Manageris responsibleforoverseeing the governanceand operationsof all enterprise-widePatientServicesvendor programs(eg,data operations/ quality, vendor performance,program design norms)Thisindividualensures that all solutions are developed, maintained, and scaled in accordance with enterprise standards, compliance requirements, and strategic prioritiesThe role collaborates cross-functionally to drive consistencyand efficiency.

Role Responsibilities

This rolewillensurepatient support program development, and ongoing operations, are executed at ahigh-standardThisSenior Managerwill:

• Facilitaterelationshipsthird-party vendors who collect data or perform services, ensuring they meet quality, compliance, and productivity standards

• Facilitatedata acquisition and integration, partnering with Digitaland Analytics,to develop strategies for acquiring data,ensuringaccurate/efficientdataingestion, cleansing, and transformation

• Provide critical inputs to senior leadership onvendor selection and the vendor RFP process

• Contribute toa robust continuous improvement infrastructure allowing near real-time program improvements so learnings are shared acrossthe PPS team

• Executeoptimal programdesign standards, providing the efficiency necessary to scale patient services across thePfizer’sportfolio

• Consult and providerecommendations on effective organizationalandoperating models for a complex, ever-changing matrix environment withinpatient services

• Flagrisks,while adhering to established business practice documents and implementing new processes, tools, and capabilities for process improvement

Basic Qualifications

Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.

• Bachelor’s degree; advanced degree (MBA, MPH, etc.) preferred

• 6+years’ experience in BiopharmaPatient Services Strategy / Operations / ProgramManagement, Strategy / Management Consulting, or relatedarearequired

• Demonstrated success in a highly fast-paced setting

• Significant depth in patient services vendor management,including patient servicesservice level agreements(SLA)

• Strong project management and organizational skills,with cross-functional teams of diverse colleagues

• Exceptional written and verbal communication skills, and prior experience in presenting to senior leaders

• Ability to receive and implementdirectionfrom senior colleagues toachieve meaningful outcomes and create business impact

• Commitment to receiving development and coachingfrom leadership

Other Job Details:

• Last Date to Apply for Job: April 10th, 2026.
• Ability to travel based on business needs
• NOT eligible for Relocation Package
• This position is hybrid and requires working onsite 2 to 3 days per week

LI-PFE

The annual base salary for this position ranges from $124,400.00 to $207,400.00. In addition, this position is eligible for participation in Pfizer’s Global Performance Plan with a bonus target of 17.5% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site – U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States.

Relocation assistance may be available based on business needs and/or eligibility.

Candidates must be authorized to be employed in the U.S. by any employer.

U.S. work visa sponsorship (such as TN, O-1, H-1B, etc.) is not available for this role now or in the future.

Sunshine Act

Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.

EEO & Employment Eligibility

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.

Pfizer endeavors to makewww.pfizer.com/careersaccessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process and/or interviewing, please emaildisabilityrecruitment@pfizer.com This is to be used solely for accommodation requests with respect to the accessibility of our website, online application process and/or interviewing. Requests for any other reason will not be returned.

Mkt & Sales/Commercial Bus