Walmart

Senior Manager, Operations- Process Design

Walmart  •  $90k - $180k/yr  •  United States (Onsite)  •  5 days ago
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Job Description

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Join the Future of Fulfillment: Lead Strategic Operational Initiatives

We’re looking for a driven project management professional to lead cross-functional initiatives that improve Store Fulfillment operations across one of the world’s largest and most innovative fulfillment networks.

In this role, you’ll partner with Product, Technology, Operations, eCommerce and Field teams to drive operational process transformation for eCommerce fulfillment. You’ll manage projects end-to-end — from business case development and requirements gathering to pilot execution, rollout, and performance measurement — helping deliver scalable solutions that improve associate and customer experiences.

If you thrive in fast-paced environments, enjoy solving complex operational challenges, and excel at driving alignment across teams, this is your opportunity to help shape the future of fulfillment.

What you'll do...

  • Lead cross-functional projects focused on Store Fulfillment operational improvements and scalability
  • Manage end-to-end project execution including planning, timelines, risks, testing, implementation, and deployment
  • Partner with Product, Tech, Operations, eCommerce and Field teams to define requirements and deliver operational solutions
  • Drive stakeholder alignment through project updates, presentations, and communication plans
  • Analyze operational performance, identify process gaps, and recommend scalable improvements
  • Lead pilots and proof-of-concepts to validate solutions before broader rollout
  • Develop project documentation including SOPs, process maps, business cases, and implementation guides
  • Track KPIs, project milestones, dependencies, and business impact metrics
  • Support continuous improvement initiatives through automation, standardization, and operational optimization

What You’ll Bring

  • Bachelor’s degree in Business, Supply Chain, Operations, Engineering, Project Management, or related field
  • 3+ years of experience leading cross-functional projects, operations initiatives, or program management efforts
  • Strong project management skills including planning, stakeholder management, risk mitigation, and execution
  • Experience working in retail, fulfillment, supply chain, or high-volume operational environments preferred
  • Strong analytical and problem-solving skills with experience using data to drive decisions
  • Experience with tools such as Excel, Power BI, Tableau, Jira, Smartsheet, or Visio
  • Excellent communication and presentation skills with the ability to influence across teams
  • Familiarity with Lean, Six Sigma, or continuous improvement methodologies preferred
  • Ability to manage multiple priorities in a fast-paced, evolving environment
  • Willingness to travel as needed to support pilots, implementations, and field observations


At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart

The annual salary range for this position is $90,000.00 - $180,000.00
Additional compensation includes annual or quarterly performance bonuses.
Additional compensation for certain positions may also include :

- Stock

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: Bachelor’s degree in Business Administration, Engineering, Operations , or related field and 3 years’ experience in operations, project management, or related area OR 5 years’ experience in operations, project management, or related area. 1 year’s supervisory experience.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Leadership of cross-functional task forces or projectsMasters, Masters: Operations ManagementProject Management - Project Management Professional - Certification

Primary Location...

802 Respect Dr, Bentonville, AR 72716, United States of AmericaWalmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Walmart

About Walmart

Sixty years ago, Sam Walton started a single mom-and-pop shop and transformed it into the world’s biggest retailer. Since those founding days, one thing has remained consistent: our commitment to helping our customers save money so they can live better. Today, we’re reinventing the shopping experience and our associates are at the heart of it. When you join our Walmart family of brands, you’ll play a crucial role in shaping the future of retail, improving millions of lives around the world.

We are ecstatic to have been named a Great Place to Work® Certified May 2023 – May 2024, Disability: IN 2023 Best Places to Work, and Fast Company 100 Best Workplaces for Innovators 2023.

This is that place where your passions meet purpose. Join our family and build a career you’re proud of.

Industry
Retail & Ecommerce
Company Size
10,000+ employees
Headquarters
Bentonville, Arkansas
Year Founded
1962
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