Job Description

At FedEx Express, we believe that a connected world is a better world. We connect people and possibilities with our diverse portfolio of transportation, e-commerce, and business solutions. Today, our networks reach more than 220 countries and territories, linking more than 99 percent of the world’s GDP. FedEx is consistently recognized as one of the most admired brands in the world and one of the best places to work. Our people are the foundation of our success and the key to our future. At FedEx, we are as diverse as the world we serve. We leverage our diverse talents, experiences and ideas to be more responsive to customer challenges, spark creative solutions, and adapt to change. FedEx is an equal opportunity / affirmative action employer (minorities/females/disability/veterans) committed to a diverse workforce.

What can you expect as a FedEx team member?

• Career Mobility and Development When you join FedEx, you’re joining a team with possibilities that literally span the world—from opportunities for advancement and location transfer, to training and leadership programs.

• Total Compensation and Benefits Package We want to keep our employees for a long time, so we offer competitive benefits, opportunities for flexible work arrangements, and programs to support well-being.

Equal Opportunities

Our greatest asset at FedEx is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness and respect to all regardless of who you are. We encourage you to apply even if you feel your experience does not align with all the aspects in the job description as you could be exactly who we need for this or another opportunity.

We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, veteran status or any other characteristic protected under national, state or local laws. We will reasonably accommodate team members and third parties with physical and mental disabilities.

Senior Manager Operations

Job Profile Summary

Responsible for overseeing and managing a team of managers or multiple business locations, encompassing various operational, clerical, and professional teams, with authority over disciplinary actions, including dismissal. Directs the operations of diverse teams, ensuring alignment with organizational objectives and standards, while fostering a collaborative and high-performance work environment

• Lead and manage a team of managers across multiple business locations, ensuring recruitment, development, motivation, and performance management align with organizational objectives.

• Implement effective succession planning strategies to ensure continuity and talent development within the team.

• Develop and communicate high-level departmental goals and objectives, overseeing planning processes for optimal performance.

• Facilitate effective communication and implementation of processes and procedures by managers to enhance departmental performance.

• Oversee and lead department-wide projects and initiatives, ensuring timely delivery and adherence to budget constraints.

• Prepare and present annual department/location plans, including budget proposals, to senior management for approval.

• Ensure timely and effective completion of assigned activities within the department.

• Cultivate and maintain strong network relationships within the department and with key stakeholders across the organization to achieve business objectives.

• Operations Experience is required.

Requirements

Minimum Education

Bachelor’s degree or equivalent, in any discipline

Minimum Experience

Six (6) years of relevant work experience, of which two (2) years are management experience

Knowledge, Skills and Abilities

• Leadership Skills

• Planning & Organizing Skills

• Judgement & Decision Making Skills

• Presentation Skills

• Analytical Skills

Job Posting End Date:

2026-10-03