We are seeking a Senior Manager for Operational Excellence to strengthen SMM governance, operational performance, and capability development. It covered audit compliance, and maintenance of industry accreditations to support business continuity. Drive organization excellence via health check, training framework implementation, and best practice sharing to enhance organization competencies. Additionally, it supports business development through IOC account management, tender strategy support, and centralized information management.
Governance & Compliance
Audit Management: Oversee and monitor SMM operational compliance in alignment with GIA (Group Internal Audit) standards.
Issue Resolution: Lead the follow-up on GIA audit findings, tracking progress and coordinating with operational teams to ensure timely closure of gaps.
Credentials Maintenance: Manage and upkeep the organization’s supply workheads and industry accreditations to ensure continuous eligibility for business opportunities.
Operational Excellence & Performance
Project Health Checks: Lead organizational project health checks; analyze performance data to identify trends and incorporate insights into the annual training workplan.
Knowledge Sharing: Lead and execute Best Practice Sessions to drive continuous improvement across teams.
Learning & Development
Training Framework: Lead the organizational training framework, ensuring all programs are executed on schedule and meet professional standards.
Business Development & Support
Account Management: Serve as the dedicated Account Holder for the IOC portfolio, supporting Business Development (BD) initiatives and client relationship management.
Tender Support: Provide strategic input and support for new tender bidding strategies to enhance win rates.
Information Management: Act as the central Record and Document Controller for SMM, ensuring data integrity and organized documentation.
At Surbana Jurong, we put talent, hard work, teamwork and a fun workplace together to approach problems and solve them creatively and collaboratively. Join us in making a positive impact on the world!
SJ is a diverse collective of problem solvers for the built environment, continually reimagining ways to create a smart and sustainable future.
Headquartered in Singapore, the group has a global talent pool of 16,000 in its member companies AETOS, Atelier Ten, B+H, CHIL, KTP, Prostruct, Robert Bird Group, SAA, SMEC and Surbana Jurong, based in more than 120 offices in over 40 countries. They include architects, designers, planners, engineers, facilities managers and other specialists driven by progressive thinking and creative ideas to shape a better future.
Its technical experts deliver sustainable solutions that cover the entire project life cycle from planning and design, through to delivery and management, as well as a full suite of multidisciplinary consultancy services across a diverse range of sectors including transportation, water, aviation, healthcare, hospitality and renewables.
A global urban, infrastructure and managed services consulting firm with over 70 years of track record in successful project delivery, SJ has built more than a million homes in Singapore, created master plans in more than 60 countries and developed over 100 industrial parks globally.
