We’ve been proudly serving Australian communities since 1914 and have grown to become a top 30-listed company on the ASX with a portfolio of iconic homegrown brands. At the heart of our continued success is over 115,000 team members working across the country, all contributing to bringing our customers smiles. You’ll not only get to see your work make a difference, you’ll be part of a team working together to help Australians eat and live better every day.
As the way we shop continues to evolve, our Digital team keeps us at the cutting edge. Driven by our innovative, inclusive, and forward-thinking culture, we’re constantly looking at ways to create differentiated, omni-channel experiences for our customers and build the next generation of digital retailing.
Our eCommerce team is focused on delivering seamless omnichannel experiences that make shopping easier for our customers. Working at the intersection of strategy, operations, supply chain, customer experience and technology, the team is responsible for shaping the future of online retail and unlocking sustainable growth across our omnichannel network.
Support the development and execution of Coles' Omnichannel and eCommerce growth strategy.
Lead strategic analysis, scenario modelling and investment recommendations to support future growth opportunities.
Drive cross-functional transformation programs that span eCommerce, store operations, supply chain, customer experience and technology.
Partner with senior stakeholders to align priorities, manage dependencies and deliver strategic outcomes.
Prepare executive-level insights, recommendations and governance materials that support key business decisions.
Experience in strategy, transformation operations, or commercial leadership roles within a complex business environment.
Strong understanding of eCommerce, omnichannel retail and digital customer propositions.
Strong understanding of retail operations, supply chain, fulfilment networks or large-scale operational environments is highly regarded.
Commercially astute, with the ability to balance customer outcomes, operational feasibility and cost efficiency.
Strong analytical and problem-solving capability, including translating insights into strategic recommendations.
Experience working across multiple functions and influencing senior stakeholders in matrixed organisations.
Exceptional communication skills, with the ability to distil complexity into clear and actionable recommendations.
Please note applications will close on Sunday September 6th
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We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.
We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email inclusionrecruitment@coles.com.au
Job ID: 193614
Employment Type: Full time
Coles is one of Australia’s leading retailers, with an extensive footprint of over 1,800 retail outlets nationally. We employ more than 115,000 team members, engage with more than 8,000 suppliers, and we welcome millions of customers through our store network and digital platforms every week.
We are one of Australia’s largest employers and our workforce includes in store, corporate, manufacturing, distribution, and fulfilment. Our team members reflect the diverse communities in which we operate and we strive to make Coles a great place to work.
• Our vision is to become the most trusted retailer in Australia and grow long-term shareholder value.
• Our purpose is Helping Australians eat and live better every day.
• Our priority is to provide leading food, drink, and home solutions that are delicious, sustainable, and healthy for our customers every day, both in-store and online.
