Job Description

The Senior Manager, Groups & Events Program Enablement (Tech Focus) supports Groups & Events Enablement planning, governance, and execution for Groups & Events. This role ensures Groups & Events initiatives are planned, executed, and tracked in alignment with Groups & Events Enterprise strategy.

Your day to day

• Lead enterprise‑level program and project management in support of Groups & Events initiatives.
• Leverage industry leading tools to deliver plans, approaches, and dashboards for delivery of technical products to hotels
• Create and maintain a common operating picture for Groups & Events initiatives to allow for a shared understanding of project statuses
• Partner with vendor teams to facilitate required work for task completion for Groups & Events Initiatives
• Ensure critical tasks are tracked and completed for technology deployment at the hotel level
• Ensure consistency of documentation, ways of working, and internal processes across Groups & Events initiatives.
• Identify risks, dependencies, and gaps and surface them proactively to leadership.
• Partner with external teams to ensure smooth onboarding and training for hotels.
• Partner with Product & Technology, Change Management, and L&D team members on tech-related hotel onboarding needs

What we need from you:

• Bachelor’s degree in Business, Strategy, Finance, or related field (or equivalent experience).
• Advanced degree or PMP preferred but not required
• 5-7+ years of experience in technology implementation at enterprise scale
• Experience with Delphi or other hotel sales products; or related Salesforce products
• Accuracy of budget tracking and forecasting
• Effectiveness of governance cadence and decision follow through
• Stakeholder satisfaction with clarity, structure, and execution discipline
• Project management of enterprise level initiatives
• Experience preparing initiatives for launch readiness and adoption, particularly where hotel or operational teams are impacted.
• Comfort operating in environments with ambiguity, evolving priorities, and competing demands.

Location - Our hybrid work structure is an expectation of three (3) days a week in the Atlanta office.  This expectation may be adjusted to evolve with the changing needs of the business.

The salary range for this role is $115,000.00 to $130,000.00. This role is also eligible for bonus pay.  We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401K, and other benefits to employees.

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At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?