Metrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express, as well as the PRESTO fare payment system. We are also building new and improved rapid transit, including GO Expansion, Light Rail Transit routes, and major expansions to Toronto’s subway system, to get people where they need to go, better, faster and easier. Metrolinx is an agency of the Government of Ontario.
At Metrolinx, equity, diversity and inclusion are essential to living our values of serving with passion, thinking forward and playing as a team.
Our Operations & Safety (GO & UP) division promotes diversity, equity, and inclusion by ensuring equal employment opportunities and fostering a supportive workplace culture.
We support this commitment by providing:
Competitive Pension Plan
Employee learning & development programs and reimbursement
Recognition of prior Public Service for Vacation Entitlement
Employee Assistance and Wellness Benefit Programs
Parental Leave top-up, lactations accommodation and childcare partnerships
Menopause Policy
Employee Resource Groups
Our GO Expansion Operations Office is seeking a Senior Manager, Network Planning & Strategic Timetabling to lead the development and management of a team, processes, and frameworks that provide operational planning and govern and long-term train service planning activities. These activities will include Network Planning and Strategic Timetabling, train service simulation, infrastructure analysis, relationship management with delivery groups and contractors, operating strategy definition, operational business technology planning & management, performance planning, and service planning.
What will I be doing?
Leads the development, establishment, and management of a centralized framework and approach to Network Planning and Strategic Timetabling, planning and management for GO Expansion Operations.
Provides oversight to, and management of, the development of service outcomes and reporting strategy using data, analysis, trends, forecasting and tools/applications to measure and assess the quality, performance and outcomes of Operational plans and enable and support evidence-based business decisions for the long-term improvement of the operation.
Leads the development and harmonization of GO Expansion Operations’ long-term strategic plan, including end state and interim state train service and infrastructure plans.
Manages the development of Operations business strategy to support the achievement of Metrolinx’s overall GO Expansion strategy and priorities.
Liaises with Sponsors and Operations Commercial Management to seek input to support the development of Operational and Service Plan.
Works in collaboration with Finance for budget formulation and consolidation and financial performance reporting to the extent it overlaps with operational performance reporting.
Oversees and directs the roll out of technological and continuous improvement initiatives across GO Expansion Operations.
Creates a working environment that is aligned with the organization’s desire to be “an employer of choice”, ensuring that people resources possess the required skills, are properly aligned, and are provided with the resources to do the job.
Provides creative thought leadership with input from others to develop and deploy a strategic vision; connects and aligns projects with strategic corporate goals.
Leads and manages a team with specific accountabilities and responsibilities within the GO Expansion Operations.
What Skills and Qualifications Do I Need?
Degree and/or professional qualifications in Economics, Engineering, Transportation Management, Planning, Business Administration or a related field, or specialized technical certification – or a combination of education, training and experience deemed equivalent.
Demonstrated years’ experience in a leadership role, in the transit industry/sector, managing the performance evaluation and delivery of multi-modal transit services, in a customer-centric focused public transportation environment.
Knowledge of transportation management and service planning methods, best practices, relevant legislative and regulatory requirements applicable to the delivery, management and governing of rail services.
Knowledge of performance management and evaluation and data analytics methods, strategies and best practices to lead the development of a performance and financial management strategy for Transit Operations and provide technical expertise and oversight to the analysis and reporting of metrics and KPIs through effective data analytics.
Knowledge of Metrolinx and the provincial and national transit industry is an asset
Service-focused leadership and influencing skills to provide senior technical and administrative leadership to an operating or functional unit.
Experience using and managing rail simulation and timetabling software is an asset.
Knowledge of project management principles and practices to manage and provide oversight to Transit Operations projects, including the identification and prioritization of projects, defining project scope, terms of reference and project plans, project resources (e.g. hiring outside consultants) and budgets, timelines and deliverables.
Managerial and leadership experience with the ability to plan, set priorities, schedule and manage staff and team deliverables.
Knowledge of Human Resources legislation (e.g. Employment Standards Act, Occupational Health & Safety Act, etc.) to monitor and manage employees and contractors, including experience in the application of collective agreement provisions.
Knowledge and experience in operational planning, budget development, planning and management processes.
Strong communication and stakeholder relationship skills.
Strong written and oral presentation skills with demonstrated ability to brief and work with senior-level executives.
Don’t Meet Every Requirement?
If you’re excited about working with Metrolinx but your past experience doesn’t quite align with every qualification of this posting, we encourage you to apply. You just might be the right candidate for this or other roles. We are always looking for great talent to join our team.
We invite all interested individuals to apply and encourage applications from members of equity-deserving communities, including those who identify as Indigenous, Black, racialized, women, people with disabilities, and people with diverse gender identities, expressions and sexual orientations.
We value the unique skills and experiences each person brings to Metrolinx and are committed to creating and maintaining an inclusive and accessible environment. We are committed to the requirements of the Accessibility for Ontarians with Disabilities Act so if you require accommodation during the hiring process, please let our Recruitment team know by contacting us at: 416-202-5601 or email hr.recruitment@metrolinx.com
All applicants must be legally entitled to work in Canada. Metrolinx will be using email to communicate with you for all job competitions. It is your responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence, we recommend that you check your email regularly. If no response is received, we will assume you are no longer interested in pursuing the opportunity. Please be advised that a Criminal Record Check may be required of the successful candidate.
For Internal applicants, with the recent implementation of the Internal Mobility Policy, the internal recruitment process has changed for non-union roles. Candidates must be in their current role for 12 months prior to applying for another role and each applicant must be in good standing (not participating in a Performance Improvement Plan). Please review all provisions of the policy before submitting your application.
Should it be determined that any background information provided be misleading, inaccurate or incorrect, Metrolinx reserves the right to discontinue with the consideration of your application.
WE ARE AN EQUITABLE AND INCLUSIVE EMPLOYER.
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Metrolinx is undertaking the largest transportation investment in Ontario’s history to get you where you need to go better, faster, easier, while also operating GO Transit, UP Express and PRESTO. Learn more about how we’re connecting communities, building partnerships, and providing you new ways to travel around our region, at Metrolinx.com.
Metrolinx is an agency of the Government of Ontario.
