Job Description

I. Job Summary

Stericycle is now part of WM. To learn more about WM's acquisition of Stericycle, CLICK HERE to read the press release.

WM is seeking a strategic and creative Sr. Manager of Multimedia Communications to oversee the development, production, and delivery of compelling content across internal and external corporate communications channels. This role will support corporate messaging, storytelling, and communications goals by collaboratively partnering with internal teams and external vendors to create stories that clearly explain complex ideas and processes to diverse audiences. Reporting to the Sr. Manager of Strategic Communications, this individual will play a crucial role in the Corporate Communications team, creating high-quality multimedia stories and content that help advance WM’s commitments, values, and strategic priorities.

II. Essential Duties and Responsibilities

• Leading the end-to-end content creation process, from ideation, storyboarding, and writing to production and delivery, ensuring alignment with communications goals and messaging.
• Translating complex concepts, technical processes, financial results, and research findings into clear, impactful, and engaging narratives and stories tailored for a variety of communication channels and audiences.
• Delivering a variety of content types, including social media and website content, infographics, storyboards, videos, PowerPoint presentations, and executive content ensuring consistency and effectiveness of storytelling across all formats.
• Adapting ideas and content assets for use across multiple communications channels and platforms.
• Developing content that supports executive communications and speaking engagements while increasing organizational visibility across internal and external channels.
• Managing multiple projects and initiatives simultaneously and collaborating with cross-functional teams to deliver high-quality content on time and within budget.
• Implementing best practices in visual communication and remaining current with trends in digital and social media and storytelling techniques.
• Measuring content performance and reporting outcomes by utilizing KPIs and analytics to evaluate and measure the success of content and inform and optimize future content strategies.
• Maintaining standardized processes and ways of working to enhance collaboration, productivity, and innovation across workstreams.
• Performing other duties and responsibilities, as assigned.

III. Qualifications

• A bachelor’s degree in communications, marketing, or journalism or equivalent work experience.
• A minimum of 6 years of experience in storytelling or production leading multi-channel creative and content-driven projects from concept through completion as well as a track record of delivering strong, measurable results.
• Exceptional writing, editing, creative, and project management skills with keen attention to detail across all tasks and deliverables.
• Demonstrated ability to think strategically, creatively, and innovatively while also acting tactically to accomplish key goals.
• Excellent people and project management skills with the ability to thrive while managing multiple time-sensitive projects under tight deadlines.
• Strong understanding of the creative process and what agencies need from clients. 
• Ability to synthesize complex, technical, or data-heavy inputs into clear narratives.
• Demonstrated proficiency in Microsoft Office, SharePoint, Adobe Creative Suite, Canva, and other content, creative, and communications platforms.
• Demonstrated ability to work effectively with all levels of internal stakeholders, including with executive leadership (C-suite level) and a broad range of cross-functional partners.
• Experience telling visual stories during mergers and acquisitions, demonstrated comfort with change, and working cross-functionally in a fast-paced environment.
• Expertise creating engaging content for diverse internal and external audiences across a range of digital channels.
• Proven experience collaborating with internal teams and external vendors to manage the creative process from ideation and storyboarding to production and delivery.
• Preferred Qualifications
• Experience telling visual stories during mergers and acquisitions, demonstrated comfort with change, and working cross-functionally in a fast-paced environment.
• Expertise creating engaging content for diverse internal and external audiences across a range of digital channels.
• Proven experience collaborating with internal teams and external vendors to manage the creative process from ideation and storyboarding to production and delivery.

IV. Physical Requirements

Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. Office: This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.

The expected base pay range for this position across the U.S. is $ 129,150 - $171,150. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location.

V. Benefits

At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.

If this sounds like the opportunity that you have been looking for, please click Apply.

ABOUT WM

WM ( WM.com) is North America's leading provider of comprehensive environmental solutions. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial, medical and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them pursue their sustainability goals. WM has the largest disposal network and collection fleet in North America, is the largest recycler of post‑consumer materials and is a leader in beneficial use of landfill gas, with a growing network of renewable natural gas plants and the most landfill gas‑to‑electricity plants in North America. WM’s fleet includes more than 12,000 natural gas trucks – the largest heavy‑duty natural gas truck fleet in the industry in North America. Healthcare Solutions provides collection and disposal services of regulated medical waste, as well as secure information destruction services, in the U.S., Canada and Western Europe. To learn more about WM and the company’s sustainability progress and solutions, visit Sustainability.WM.com

Equal Employment Opportunity

For United States: WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

For Canada: WM is committed to the principle of equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please notify us if you require accommodation.

Real ID

In order to travel by air or access federal property, federal law requires individuals have a REAL ID or an acceptable alternative. This position may require the successful candidate to travel by air for business reasons or service federal property. Accordingly, successful candidates must have, or be willing to obtain, a REAL ID or TSA‑approved alternative.