Job Description

Global Commercial Services (GCS) is the global leader in providing payments solutions for Small, Medium and Large businesses. GCS Global Marketing team is responsible for attracting, retaining, and engaging new and existing customers, with the guiding objective to serve the right treatment, at the right moment and the right margins.

The Global Investment Optimization (GIO) team is core to GCS Marketing, with a primary function of developing and driving cross-market/ treatment/ channel strategy though management of core planning and investment processes. The GIO team manages a $1B+ Marketing budget that fuels the growth of the organization.

GIO is seeking a Manager/Senior Manager to oversee investment management which includes business planning, performance management and decision support for Marketing. Additionally, he/she will partner with key stakeholders across the business to deliver accurate business updates, performance insights and recommendations to drive results across global marketing.

• Manage Risk and Opportunities model, Annual Planning process and Investment insights on performance
• Partner cross-functionally to develop a deep understanding of evolving performance expectations and underlying drivers
• Leverage large, complex datasets to generate actionable insights and influence leadership decision-making
• Build and maintain strong relationships with key partners across Marketing and Finance
• Serve as a subject matter expert in reporting and forecasting
• Act as the primary point of contact for GIO in support of Marketing
• Lead ad hoc strategic initiatives to drive marketing growth

• 4+ years of relevant work experience

• Very organized with meticulous attention to details

• Strong project management skills with the ability to drive initiatives forward with minimal supervision

• Highly motivated with excellent collaboration and stakeholder influence skills

• Advanced proficiency in Power BI, Excel and PowerPoint; experience with data visualization and reporting

• Working knowledge of AI tools and applications to support data analysis, marketing insights, and process efficiency

• Strong financial modeling, analytical, and problem-solving capabilities

• Proven ability to structure and analyze large, complex datasets to generate actionable insights

• Detail-oriented, adaptable, and able to manage multiple priorities effectively

• Comfortable operating in a fast-paced, dynamic environment while maintaining a positive, team-oriented mindset

• Ability to synthesize and communicate complex ideas with clarity, brevity, and impact

• Confidence to ask questions, develop a point of view, and effectively engage with senior leaders

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.