Job Description

[What the role is]

GovTech is the lead agency driving Singapore’s Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT & SS), GovTech develops the Singapore Government’s capabilities in Data Science & Artificial Intelligence, Application Development, Smart City Technology, Digital Infrastructure, and Cybersecurity.

At GovTech, we offer you a purposeful career to make lives better where we empower our people to master their craft through robust learning and development opportunities all year round.

Play a part in Singapore’s vision to build a Smart Nation and embark on your meaningful journey to build tech for public good. Join us to advance our mission and shape your future with us today!

Learn more about GovTech at tech.gov.sg.

[What you will be working on]

The Product Policy function sits at the critical intersection of government policy and digital product delivery. It enables tech teams to succeed in a complex public sector environment by:

• Guiding product teams through regulatory and policy considerations / constraints; and

• Supporting public agencies to understand how technology can improve public service delivery

As a Senior Manager or Manager (Individual Contributor), you will play a key role in shaping policy approaches that enable good technology outcomes. You will work directly with internal product teams and public agencies to identify blockers, develop pragmatic policy strategies, and help align digital products with regulatory, operational, and public interest needs.

Key Responsibilities:

1. Policy-Product Integration

Translate policy constraints / intent into actionable guidance for product teams

Help agencies understand how product design choices intersect with public policy goals

Advise on trade-offs between user experience, compliance, and government outcomes

2. Strategic Problem Solving

Identify systemic barriers to effective digital delivery (e.g. outdated policies, fragmented approvals)

Co-develop solutions with internal and external stakeholders that balance compliance with innovation

Use systems thinking and backcasting to assess long-term implications of policy-product decisions

3. Stakeholder Engagement

Work closely with product managers, designers, engineers, legal, and policy teams

Collaborate with public agencies to align on project objectives and delivery conditions

Communicate clearly across technical and non-technical audiences

4. Writing & Communication

Craft memos, policy notes, and communications that frame product issues in clear, policy-aligned terms

Present recommendations to internal leads and external partners with clarity and persuasion

[What we are looking for]

Ideal Candidate:

• Government Acumen: Understands how regulations, governance processes, and public accountability shape digital delivery. Familiarity with Singapore’s public sector or similar operating contexts is a plus.

• Product Orientation: Comfortable working with digital product teams, understanding product life cycles, and prioritising user needs. Able to assess how tech decisions can drive or hinder policy outcomes.

• Systems Thinker: Able to anticipate downstream impacts, navigate ambiguity, and identify root causes in complex systems.

• Initiative & Ownership: Self-starter who can independently scope and drive initiatives. Comfortable making progress in unclear or fast-evolving contexts.

• Strong Communicator: Excellent written and verbal communication. Able to synthesise complexity and convey compelling recommendations.

Preferred Qualifications:

• 6–10 years of experience in public policy, product strategy, regulatory affairs, or related fields

• Demonstrated experience in roles requiring cross-functional alignment, policy interpretation, or product delivery

• A background in public sector work, management consulting, or technology policy is advantageous

GovTech is an equal opportunity employer committed to fostering an inclusive workplace that values diverse voices and perspectives, as we believe it is key to innovation.

Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks.

We champion flexible work arrangements (subject to your job role) and trust you to manage your time to deliver your best.

Learn more about life inside GovTech at go.gov.sg/GovTechCareers