Job Description

Strategic Planning and Alignment

• Collaborate with leadership to define and execute transformation objectives and ensure alignment with the organization's strategic goals.
• Develop, implement, and manage frameworks to track the progress of transformation initiatives.
• Support the preparation of business cases, roadmaps, and project charters for key transformation projects.
• Support TO meetings, including action tracking, driving discussion and coordinating logistics, ensuring the right participants attend.

Program Management

• Oversee the end-to-end delivery of transformation initiatives, ensuring timely completion within scope and budget.
• Establish and manage governance structures, including steering committees, working groups, and stakeholder engagements.
• Develop and monitor key performance indicators (KPIs) to assess the impact of transformation efforts.
• Breakdown roadblocks, align on decisions, and coordinate the solution between the TO head and team leads.

Stakeholder Engagement and Communication

• Act as the central point of contact for transformation initiatives across departments.
• Foster a culture of change by promoting awareness, understanding, and adoption of transformation objectives.
• Create and deliver regular updates, dashboards, and presentations for senior leadership and stakeholders.
• Performance manage team leaders and initiative owners to meet deadlines.

Resource Management

• Ensure efficient allocation and utilization of resources across transformation projects.
• Identify potential risks, develop mitigation strategies, and ensure proactive issue resolution.
• Partner with HR and training teams to upskill staff and support change management initiatives.

Continuous Improvement

• Identify areas for process optimization and improvement within the Transformation Office.
• Integrate best practices, tools, and methodologies to enhance operational efficiency.
• Benchmark the organization’s transformation efforts against industry standards.

QUALIFICATIONS & COMPETENCIES

Education and Experience

• Master’s degree in Business Administration, Chartered Accountant, or a related field.
• 7+ years of experience in project management, business transformation, or change management roles.
• Experience working in professional service environments, especially management consulting or investment banking, is preferrable
• 3+ years of experience in logistics field is an added bonus

Skills and Competencies

• Strong knowledge of transformation and change management frameworks (e.g., Agile, Lean, Six Sigma).
• Proven track record of managing large-scale transformation projects.
• Excellent leadership, organizational, and analytical skills.
• Exceptional communication and stakeholder management abilities.
• Certification in PMP, PRINCE2, or a related field is a plus.

Personal Attributes

• Strategic thinker with a detail-oriented mindset.
• Adaptable and resilient in fast-paced environments.
• Collaborative and skilled at influencing cross-functional teams.
• Excellent negotiation, communication, and analytical skills.
• Ability to deal with ambiguity associated with a high growth environment.
• Ability to manage multiple stakeholders without issues and without compromising on the goals.
• Critical thinker and problem-solving skills
• Team player
• Good time-management, and interpersonal skills