Position
Title: Senior Manager, Local Government Relations

Base Salary:
$117,500
to $148,052 annually DOE

Bonus:
Target
annual bonus

Benefits:
Medical,
dental, vision, 401k, flexible spending account, paid sick leave and paid time
off, parental leave, quarterly performance bonus, training, career growth and
education reimbursement programs.

Ziply
Fiber is an internet service provider dedicated to elevating the connected
lives of the communities we serve. We offer the fastest home internet in
the nation, a refreshingly great customer
experience, and affordable plans that put customers in
charge.

As
our state-of-the-art fiber network expands, so does our need for team
members who can help us grow and realize our goals.

Our Company
Values:

• 
  Genuinely Caring:
  We treat customers
  and colleagues like neighbors, with empathy and full attention.

• 
  Empowering You:
  We help customers
  choose what is best for them, and we support
  employees in implementing new ideas and solutions.

• 
  Innovation and Improvement:
  We
  constantly seek ways to improve how we serve customers and each
  other. 

• 
  Earning Your Trust:
  We build trust
  through clear, honest, human communication.

Job Summary

Ziply Fiber is seeking an
outgoing, energetic professional who wants to lead and grow a government
relations function in the Midwestern United States. This role combines
strategic leadership of a multi-state team with hands-on market ownership,
requiring the Senior Manager to both direct team performance and personally
manage a portfolio of key government relationships. The Senior Manager, Local
Government Relations will support multiple states in a collaborative team
environment under the supervision of the Vice President – Regulatory and
External Affairs.

Your team is an integral part
of Ziply Fiber’s success in fiber market expansion through building and
maintaining strong relationships with municipal public works departments,
municipal government leadership and other community leaders, residents, businesses,
and internal departments to ensure the organization's interests are
represented. Internally, this role will provide local intelligence of various
municipal expectations, regulations, specifications and laws to inform fiber
market expansion success.

The Senior Manager works
extensively across many of Ziply Fiber’s departments focused on municipal
government and residential/commercial business to positively impact the
company’s image and reputation.

Essential Duties and Responsibilities:

The Essential Duties and Responsibilities listed below are a range of
duties performed by the employee and not intended to reflect all duties
performed.

Market Ownership
and Cross‑Functional Partnership

·
Represent Ziply Fiber with
local governments in the Midwestern United States, specifically meeting with
state and federal officials and local community leaders.

·
Monitor and analyze state and local legislation, regulatory
proceedings, and policy developments affecting Ziply Fiber’s operations and
expansion in the Midwest; provide timely briefings and strategic
recommendations to senior leadership.

·
Manage portfolio of markets to:

o
Continuously engage with and
understand the objectives of local leadership (Construction, Field Operations,
Marketing) ensuring issues are attended to timely and professionally.

o
Support construction teams and
vendors in the resolution of right‑of‑way, permitting, pole attachment/joint
use and similar issues with states, counties, and cities and third parties.

o
Act as principal contact for
Ziply Fiber’s Network Operations team on local government issues.

o
Work with city/county and
community staff and leadership, ensuring we are attending to all issues as they
arise.

·
S
upport negotiations, in coordination with the Legal/Regulatory team, of
franchises, right-of-way use agreements, and licenses.

Government,
Community, and Stakeholder Engagement

·
Cultivate and maintain strategic
relationships with key community members, public and government officials,
agency staff, and community-based organizations.

·
Work with residents and
businesses to resolve construction related issues and to create a win-win
solution for the resident, business, and Ziply Fiber.

·
Meet regularly with mayors, city
council members, county commissioners, administrators, and staff of cities and
counties to articulate the Company’s vision and plans and to obtain support for
Ziply Fiber’s initiatives.

Issues, Risk, and
Crisis Management

·
Lead multi‑disciplinary response
to high‑profile community or government issues; coordinate with Communications
on media strategy and with Legal/Regulatory team on sensitive matters to
protect the company’s license to operate.

Strategy,
Planning, and Intake Governance

·
Consult with leadership on local
government affairs strategy for the Midwestern United States.

·
Serve as intake control leader
for internal requests for Local Government Relations support. Delegate work to
Local Government Relations team and/or escalate issues to other teams as
necessary.

Leadership and
Organizational Effectiveness

·
Personally manage a portfolio of key Midwest government
relationships, establish Ziply Fiber’s presence with local officials, and
develop the staffing plan and business case for a dedicated regional team.

·
Direct, develop, and scale a
multi-state team of Local Government Relations Managers; set goals and KPIs,
coach for performance and foster a culture of accountability and continuous
improvement.

·
Prepare reports of results and
KPIs for executive leadership review.

Other Duties

·
Performs
other duties as required to support the business and evolving organization
.

Required Qualifications:

·
High school diploma or GED.

·
Bachelor’s degree in a relevant field, or an equivalent combination of
relevant education, training, and experience, may be considered in lieu of a
degree.

·
Minimum of five (5) years’ experience working in government affairs.

·
Minimum of three (3) years of people management experience.

• 
  Strong
  Microsoft Office skills, comfort with AI tools, and the ability to quickly
  become proficient in new tools.

·
Ability to lead and manage projects and tasks while effectively
representing Ziply Fiber.

·
Strong presentation and communication skills, able to effectively
communicate to local government staff and officials in both written and oral
form.

·
Regular travel across the Midwest region to meet
with government officials, attend hearings and public meetings, and support
field operations.

·
Must have and maintain a valid driver’s license, auto insurance, and
satisfactory driving record.

Preferred Qualifications:

·
Experience in the telecom or broadband industry or public utilities.

·
Knowledge and understanding of operations teams, construction teams, and
outside plant teams.

·
Knowledge and experience working on federal, state, and local broadband,
and telecommunications issues.

Required Core Competencies:

• 
  Extensive portfolio of relationships across state and local
  government.
• 
  Strategic leadership - Demonstrated ability to set vision, establish multi‑year
  plans, and convert strategy into executable roadmaps with clear KPIs and
  outcomes.
• 
  Executive communication and influence - Polished, persuasive communicator with
  experience briefing C‑suite and public officials; adept at simplifying
  complexity, negotiating alignment, and managing high‑stakes conversations
• 
  Interpersonal Skills – Leads conflict resolution; maintains
  confidentiality; listens to others; keeps emotions under control.
  Responds promptly to resident/business
  needs; solicits feedback to improve service; responds to requests,
  inquiries, issues timely; meets commitments.
• 
  Must demonstrate a high degree of personal and professional
  integrity due to the nature of information involved and the public
  visibility of this role.
• 
  You thrive working independently as well as with cross functional
  teams, and you exhibit energy, intelligence, and a drive for success.
• 
  Managing People – Includes team in planning, decision-making,
  facilitating and process improvement. Develops team skills and encourages
  growth. Prioritizes and plans work activities, uses time efficiently;
  plans for additional workload and schedule changes, sets goals and
  objectives; develops realistic action plans.

• 
  Ability to effectively present information in one-on-one and small group situations to
  residents, businesses, city/county, community and other employees of the
  organization.

• 
  Strong problem-solving, partnership, and collaboration skills.

Knowledge, Skills, and Abilities:

·
Ability
to work independently and apply sound judgment and reasoning skills to a
variety of situations.

·
Ability
to multi-task and collaborate effectively with other personnel to meet
deadlines.

·
Attention
to detail and organizational skills.

·
Ability
to work within critical deadlines.

·
Ability
to adjust to rapidly changing priorities and schedules.

·
Ability
to provide excellent customer service.

Work Authorization

Applicants must be currently authorized to
work in the US for any employer. Sponsorship is not available for this
position.

Physical Requirements

The physical demands described
here are representative of those that must be met by an employee to
successfully perform the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform
the essential functions.

Essential and marginal functions may require
maintaining physical condition necessary for bending, stooping, sitting, walking,
or standing for prolonged periods of time; most of time is spent sitting in a
comfortable position with frequent opportunity to move about. The employee must
occasionally lift and/or move up to 25 pounds. Specific vision abilities
required by the job include close vision, distance vision, color vision,
peripheral vision, depth perception, and the ability to adjust focus.